Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude staff, slow service, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect items, as well as concerns about cleanliness and safety.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for excellent service and noted improvements in certain aspects of the dining experience.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, raising concerns about overall hygiene.
FU
Foreclosure Of A Dream Urbex
3 days ago
1.0
Every time I order from the Gatlin store you always mess up the simplest things! I ordered a triple cheeseburger with pickles and condiments only yet I get a ton of hot lettuce and the driest burger ever. Im willing to bet it was sitting under a heat lamp for a while then you added the condiments I requested. This place is horrible!
AH
Alexander Hinestroza
Dec 20, 2025
5.0
Perfectos
RV
Roberto Bobby Villadoniga
Dec 5, 2025
5.0
Great service
FV
Furtal Vipin
Dec 5, 2025
1.0
The manager and the employees are rude and not helpful at all
JR
Jose Rodriguez
Dec 3, 2025
1.0
Horrible staff and management. Takes forever no matter drive thru or inside. Dirty. Manager making free food for their family so everyone had to wait for her to be done making it to dispo the remaining orders. McDonald’s and Taco Bell .5 mile from this location would def recommend going there instead