Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported poor customer service, including rude staff and unprofessional behavior.
Staffing Issues
Numerous reviews mentioned being understaffed, leading to long wait times and inadequate service.
Food Quality
Several customers expressed dissatisfaction with the quality of food, citing issues like incorrect orders and unappetizing meals.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
MM
Matt
3 days ago
5.0
Yum
BB
B
Oct 20, 2025
1.0
Understaffed. Waited 15 minutes for 1 smoothie
KM
Kyle Mueller
Oct 7, 2025
1.0
Ordered food for pickup. When I opened up my wrap it was built for a 3-year-old. Called the store and spoke with the girl that said there was no manager available and I would have to wait till tomorrow to speak with anyone about receiving a refund, credit or I'd have to drive back there to get it remade which would have been 20 minutes there and 20 minutes back. Poor customer service and whoever made the wrap clearly did not do the right portions. Frustrating to say the least. Not what you want to deal with after a long day.
BM
Brooke Martson
Oct 1, 2025
5.0
The young lady at the register was absolutely lovely! Overall service and atmosphere were wonderful. I would return to this location again.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What meals and food options are available at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late night meals with options like smoothies, wraps, flatbreads, bowls, salads, quesadillas, and gluten-free, vegan, and kid-friendly foods.
Does Tropical Smoothie Cafe have a children's menu?
Yes, Tropical Smoothie Cafe offers a children's menu.
How can customers order ahead from Tropical Smoothie Cafe?
Customers can order ahead using the Tropical Smoothie mobile app available on iOS and Android, or order online for in-cafe pickup, delivery, or curbside pickup.
What nearby medical services are close to Tropical Smoothie Cafe?
Nearby medical services include Laboratory Corporation of America, LabCorp, Test Me DNA, Private STD Testing Center, Health Street medical center, and Affordable Dentures & Implants.
Are there any nearby places that customers might visit before or after dining at Tropical Smoothie Cafe?
Customers can visit nearby spots such as Mama's Italian Restaurant & Pizzeria for Italian cuisine, Big Apple Pizza & Pasta for pizza, or relax at Hand & Stone Massage and Facial Spa after their meal.
Which nearby retail and service businesses are close to Tropical Smoothie Cafe?
Customers can also find services like Wells Fargo Financial banking, Liberty Tax Service, and stores like St Lucie Jewelry & Coins and Edible Arrangements nearby.