Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported poor service, including rude staff and long wait times.
Cleanliness
Multiple reviews mentioned dirty conditions in the restaurant, including overflowing garbage and unclean tables.
Food Quality
Customers frequently complained about food being poorly prepared, underfilled, or not meeting expectations.
Staff Attitude
Several reviews highlighted a lack of professionalism and negative attitudes among employees.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
SA
Sherry Anderson
Jan 4, 2026
2.0
I visit this location often and the employees are usually friendly. Today I met a different employee. A short, caucasian woman who took our order with an attitude. I thought to respond back aggressively but just decided to immerse her in kindness. She said she behaved that way because she is sick and her Manager made her come in. I showed her sympathy but her attitude did Not change towards me. So I asked for a refund thinking I would go to another location. She said she was not allowed to give refunds. She said the company stopped it per a new policy. Another employee stepped in and said he just got off the phone with their Manager and got my refund approved. I thanked him for his proactiveness.
That young lady should not be employed in a customer-facing position. Smoothies are great of course. It would’ve been better if I had not encountered her and had to get my money back. 😔
JL
Jim Lambert
Dec 27, 2025
3.0
Sausage Egg and Cheese is not a bad choice. Served all day.
LD
Lorraine DeLucia
Dec 24, 2025
1.0
Restaurant was dirty with over flowing garbage cans. Staff was very inattentive. Ordered chicken bacon ranch flatbread and it had a large piece of paper inside the sandwich. Disgusting.........
MM
Matt
Dec 1, 2025
1.0
Was the only person there and waited 10 minutes before anyone came out of the back. When someone did come out they just looked at me. No greeting, not even a "what would you like". Wierd staff awful service.
CA
C. A.
Nov 23, 2025
1.0
No protein for a $11 shake?
Chicken cesar salad nothing special ..
Very rude service.
Needs all brand new employees at this place.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Can I order online for delivery or pickup at Tropical Smoothie Cafe?
Yes, you can order ahead for delivery, curbside pickup, or in-store pickup via their online ordering system or app.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, brunch, lunch, dinner, and late-night meals.
What kind of food and beverages are offered at Tropical Smoothie Cafe?
They offer smoothies, wraps, flatbreads, bowls, salads, quesadillas, sandwiches, acai bowls, and specialty beverages with options including vegan and gluten-free items.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Is there a dress code at Tropical Smoothie Cafe?
The attire is casual at Tropical Smoothie Cafe.
What are the main nearby places I can visit along with Tropical Smoothie Cafe?
Nearby you can find AT&T Store, Sylvan Learning tutoring center, European Wax Center, GNC Live Well, LA Fitness gym, and Starbucks coffee shop. These places offer additional shopping, services, and activities you might enjoy before or after your visit.
How can the nearby Starbucks help customers visiting Tropical Smoothie Cafe?
Customers can grab a coffee or relax at Starbucks nearby either before or after visiting Tropical Smoothie Cafe for a smoothie or meal, providing more beverage options and a place to unwind.
Are there fitness or wellness options near Tropical Smoothie Cafe?
Yes, LA Fitness gym and Hand and Stone Massage and Facial Spa are close by, allowing customers to combine their visit with fitness or relaxation services.