Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of experiences with service, ranging from friendly and polite staff to rude and unhelpful employees, particularly during busy hours.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong food being served.
Food Quality
There were numerous complaints about food being served cold, undercooked, or not meeting expectations, alongside some positive mentions of fresh food.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.
Management Issues
Reviews indicated poor management practices, including unresponsive staff and inadequate handling of customer complaints.
HN
holly nicholas
1 day ago
4.0
Food was made fresh
SB
Sky Bennett
Feb 16, 2026
5.0
I pass 3 McDonald's to go to this one. Food is always fresh. People are very polite
KG
King George
Feb 14, 2026
5.0
Love customer service
JL
John Lloyd
Feb 10, 2026
1.0
Horribly rude service. Messy food prep and cold food. I won't be back.
JK
Jolene F King
Feb 5, 2026
4.0
Employees didn’t make eye contact or ask me if I n the fed or wanted to place an order
No paper for a receipt to print in the kiosk
Bathroom needed attention
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