Chipotle Mexican Grill

3.5
2072 reviews
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About

Mexican Restaurant
Chipotle St. Lucie West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1768 SW Saint Lucie West Blvd, Port Saint Lucie, FL
34986, United States

Hours

Reviews

3.5
2,072 reviews
5 stars
868
4 stars
406
3 stars
186
2 stars
153
1 star
459

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including small portions, stale items, and instances of food poisoning.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean dining areas and unsanitary food handling practices.

Inconsistent Experience

The overall experience varied greatly, with some customers praising the food and service while others expressed disappointment and frustration.
  • MW
    Maleah West
    2 days ago
    1.0
    Stopped going to this chipotle a while back because they would just give me a veggie burrito full of rice. Tried it again today and told them I only wanted one scoop of rice. She wasn’t paying attention and looking at somebody to her left, and still did 2 scoops. I had to say “ONLY ONE SCOOP” 2 more times before she finally paid attention. She scooped a few grains off, quite literally threw the beans on top and tossed it down the line before I could ask for more beans since I don’t get any meat. The next guy paid attention a little more but ended up writing on my tortilla (picture attached). I would give 0 stars if I could. 10/10 would NOT recommend going to this location for food that tastes like air with salty honey vinegarette
  • ER
    Eric Rekau
    3 days ago
    1.0
    I would be embarrassed to work and every time I give this location a chance they prove my option right. A line out the door with one person on the line and several employees carelessly walking around chatting/ joking around. Cold food, small portions and zero urgency. My last time here, I promise.
  • ML
    Marie Angel Gomez Lopez
    5 days ago
    1.0
    Waited 20 mins in line not sure why because there was no communication. When i asked the reason given was that they were waiting on rice. Brown rice came out still no white rice which is what we wanted, however we took the brown rice which was hard (not cooked, raw)
  • CC
    Christopher
    Jan 3, 2026
    3.0
    Food was good but, customer service can stand a bit of improvement. Walked in to get a digital order and there were several employees standing near the pick-up station. I approached and waited and waited and waited to be acknowledged. We'll, that never happened. I interrupted, stated i was there for an order. The employees stepped aside, never said a word, no offer to help or anything. I approached the counter and got a willing employees. You can do better.
  • NG
    Neil G
    Dec 27, 2025
    1.0
    I’m not sure what’s going on at this location, but it’s never consistent. Today I ordered 3 soft tacos and they put the bare minimum in the tacos… you could literally take everything out and make one taco… the portions are getting worse ever time I come here… in order to get the right amount you need to ask for “ extra” to get what’s suppose to be in there meal in the first place… then I ordered queso and after I paid they stated they were out of queso… I’d have to wait for it to come out… this place is going down hill

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill in St. Lucie West?

Chipotle Mexican Grill in St. Lucie West is open daily from 10:45 AM to 11:00 PM.

Does Chipotle St. Lucie West offer delivery and pickup services?

Yes, they provide both in-store pickup and delivery services for your convenience.