Service Quality
Customer service experiences are highly variable, with some staff praised for friendliness and efficiency, while others are criticized for rudeness and lack of professionalism.
Food Quality
Food quality is inconsistent, with reports of poorly prepared items, old oil taste, and inadequate portions, leading to customer dissatisfaction.
Cleanliness
Multiple reviews highlight issues with cleanliness in the dining area and food preparation areas, contributing to a negative dining experience.
Management Issues
There are complaints regarding management's responsiveness to customer concerns and overall staff morale, impacting service quality.
Pricing Concerns
Customers express dissatisfaction with rising prices relative to food quality and portion sizes.