Service Speed
Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, improperly cooked, or not meeting expectations.
Customer Service
Many reviews highlighted rude or unprofessional staff, with several customers expressing dissatisfaction with how their concerns were handled.
Payment Issues
Several customers noted problems with card readers and the inability to tip when using cards, leading to frustration.
Pricing Concerns
Customers felt that the food was overpriced, especially given the quality and service issues.