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McDonald's

3.6
(1990 reviews)

Business Details

8527 US 19 N, Port Richey, FL
34668, United States
(727) 848-3997
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8527 US 19 N, Port Richey, FL
34668, United States

Hours

Reviews

3.6
1,990 reviews
5 stars
790
4 stars
393
3 stars
302
2 stars
149
1 star
356

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of accountability.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Food Quality

Customers frequently complained about food being cold, stale, or poorly prepared, with some describing their meals as inedible.

Long Wait Times

Several reviews mentioned excessive wait times for both drive-thru and dine-in orders, often with no clear communication from staff.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and noted that food was sometimes fresh and hot.
  • CT
    Christina Totten
    Feb 15, 2026
    5.0
    Came here for lunch today. And I must say, I had a wonderful visit. There's not very many McDonald's. You visit where you actually get a waitress to come over. I believe his name is Avery wonderful hospitality and the food was quite wonderful too.
  • AS
    Amircal Sugranes
    Feb 11, 2026
    1.0
    Refuse to take my order on feb 11 @ 4:38 am true drive thru bcs. She said that I neeed to be on a vehicle, was on a tractor trailer. You should be be nice and professional. Others location do this with no issue.
  • GG
    Guy
    Feb 8, 2026
    1.0
    I delivered an Uber Eats order to this McDonald’s tonight (during the Superbowl) for an employee named George, who another employee identified as a higher‑level staff member at this store. Apon delivering his order he explained that he doesn't actually eat McDonald's food and was why he was ordering food from elsewhere... Anyhow, the order originally included a solid tip, but immediately after delivery the tip was removed - a practice known as tip baiting. That's where someone places a decent tip on an order to get a priority level driver like myself, and afterwards removes the tip to trick the driver into doing a delivery for nothing... This behavior is extremely disappointing and unprofessional, especially coming from someone in a leadership position at this McDonald's location... McDonald's should know better being that they use Uber Eats as a delivery partner at this location... Delivery drivers rely on accurate, honest tipping to cover gas, time, and wear on our vehicles. Tip baiting not only misleads drivers into accepting an order under false pretenses, it also undermines trust between local drivers and the restaurant's they accept delivery orders from. I completed the delivery promptly, on time, used and insulated food bag to keep his food hot and fresh, and acted respectfully in this McDonald's location...There was no issue with the order itself. The only problem was the intentional removal of the promised tip afterward. I’m submitting this review as requested by another employee (who was shocked at George's actions) to document the incident and to encourage better treatment of gig workers who support this McDonald's every day.
  • ML
    Mike Leibowitz
    Feb 2, 2026
    5.0
    It's McDonald's. The food has always been mediocre. I used the app today. Placed my order before we got there. then just entered our table #. The food was delivered quickly. They no longer offer salads
  • JM
    John McWarner
    Feb 1, 2026
    1.0
    Giving 1 star because it’s impossible to give 0 stars. Worst experience I’ve had here. My food tasted awful, George and Ali were extremely rude and had attitudes the entire time, and my McChicken was made wrong twice. When I asked for it to be corrected, I was met with more attitude instead of an apology as if their mistake was somehow my fault. It’s embarrassing that the grill team can’t make a simple menu item correctly, and it’s even worse that customers get treated badly for asking for what they paid for. Zero accountability, terrible service, and horrible food. I won’t be coming back.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Port Richey, FL?

McDonald's in Port Richey, FL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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