McDonald's

3.6
2936 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11929 US Hwy 19, Port Richey, FL
34668, United States

Hours

Reviews

3.6
2,936 reviews
5 stars
1,148
4 stars
615
3 stars
519
2 stars
199
1 star
455

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly prepared food, with several instances of incorrect orders.

Customer Service

Feedback indicates a significant issue with rude and unhelpful staff, with some positive exceptions noted.

Operational Issues

Multiple reviews mentioned broken menu boards and long wait times, contributing to a frustrating experience.

Cleanliness

Several customers commented on the cleanliness of the location, with some noting dirty tables and unsanitary conditions.
  • CC
    Christopher Craft
    Jan 2, 2026
    5.0
    They have a very nice Spanish lady manager that’s great at fixing problems
  • KN
    Kyle Nelson
    Jan 2, 2026
    1.0
    Don’t come to this McDonald’s someone decided to not cook my burger all the way
  • DC
    Danny Cottles
    Dec 17, 2025
    5.0
    I’m leaving a five star review only for the simple fact what led me to this review was me going inside from the Drive-through, but it ended satisfying 🙂 As I came inside with a whole big mess of order, that was a big misunderstanding From other staff that took the order originally from the speaker. please forgive me if this is incorrect (Soraya?) Approached, I explained what happened and she could see my frustration and she Was very kind and courteous I also feel she went above and beyond, trying to de-escalate the Situation And simply corrected it. Much appreciated! Five stars to you,
  • DW
    D Williams
    Dec 14, 2025
    1.0
    The workers are rude and sarcastic.I ordered fries cooked to order today and the girl taking the order through the drive thru said "I'm sorry I didn't hear you did you say make sure the fries are old ?This McDonald's is by far the worst attitude when it comes to their customer base and giving the customer what they they want.The workers are lazy and rude.Do yourself a favor and got to the one on Little Rd.Don't spend a dime here.
  • NP
    Nicholas Payne
    Dec 9, 2025
    1.0
    Showed up on my lunch break waited 25 min for cold food and a coke with melted ice, I was frustrated and they did nothing to make it better the tall spanish manager has an attitude to and is rude to the customers

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Port Richey, FL?

McDonald's in Port Richey is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers various delivery services including same-day and no-contact delivery.