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Brand Certified

Chipotle Mexican Grill

3.8
(1712 reviews)

About

Mexican Restaurant
Chipotle Port Richey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9203 US Highway 19, Port Richey, FL
34668, United States

Hours

Reviews

3.8
1,712 reviews
5 stars
874
4 stars
322
3 stars
146
2 stars
82
1 star
288

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared meals, while others praised generous portions.

Service Issues

Many reviews highlighted poor customer service, including staff being unhelpful, rude, or inattentive, leading to negative dining experiences.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.

Order Accuracy

A significant number of reviews mentioned incorrect orders or missing items, particularly with online and delivery orders.

Staff Attitude

Several customers commented on the unfriendly demeanor of staff, suggesting a lack of motivation or poor management.
  • JG
    Jeanine Gunn
    Feb 26, 2026
    5.0
    Great location!
  • PK
    Peter Kling
    Feb 13, 2026
    4.0
    Food is good but getting pricy
  • SM
    Samantha Molnar
    Jan 24, 2026
    5.0
    Food is always good and always made right
  • DH
    Dallas Houck
    Jan 12, 2026
    1.0
    I ordered a steak burrito on uber eats and I’m half way through the burrito and no steak , What a joke . Who eats a rice burrito? Secondly I ordered corn, where’s the corn and red salsa , where is it? 3 or 4 pieces ? Are you rationing around there ? This is pitiful. A waste of my time and money . Honestly this is disappointing and disrespectful . I trusted you, this is basically robbery. Get better seriously. Someone obviously doesn’t like their job. Maybe take a little more pride within yourself and produce a better product. A real shame, lastly save your apologies . Apologies doesn’t put the steak on my burrito tonight. Thanks for ruining dinner. That is all.
  • MM
    melanie madera
    Jan 9, 2026
    1.0
    Compré una comida por uber eat y lo que me enviaron fue solo las salsas en el bowl una desfataches horrible no vuelvo a comprar nada en este restaurante ni en ningún otro chipotle

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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