Chipotle Port Richey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor service, including incorrect orders, unhelpful staff, and long wait times.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and food prep areas.
Food Quality
Customers expressed dissatisfaction with food quality, including issues with portion sizes, freshness, and taste.
Staff Attitude
Several reviews noted that staff appeared unfriendly or unprofessional, impacting the overall customer experience.
Management Concerns
Feedback indicated a lack of effective management, leading to disorganization and poor customer service.
MM
melanie madera
3 days ago
1.0
Compré una comida por uber eat y lo que me enviaron fue solo las salsas en el bowl una desfataches horrible no vuelvo a comprar nada en este restaurante ni en ningún otro chipotle
MM
Mia Marasco
5 days ago
1.0
I waited with my bf for 10 minutes while the works huddled up in the to go section. Watched two workers put on gloves just to ignore us like we didn’t exist. Left because they are not getting our money.
NC
nelson cabrera
Dec 29, 2025
1.0
Never will come to this chipotle again third time in a row order online pick up and all three orders are wrong in a row three days back to back this location needs better management
LH
Lisa Harden
Dec 10, 2025
2.0
The reason I didn't give that many stars is because this is the third time i've went to the chipotle here, and I go here often.And they have vinaigrette, but it's only for to go and they never have it available, and I only like my chipotle with the vinaigrette on it.So then I have to leave with no food.So now you're turning away customers because you don't have the vinaigrette unless I did a to go order on my app or door dash. But because I'm walking in the door I am refused to get the product. They're not making enough vinaigrette throughout the day, so to see that businesses just don't care and watch you walk out the door. And I literally came from work. I wish I was able to get there earlier, but I can't.This is something that they should consider stocking more of so that they don't run out to keep customers. Because they don't have a problemWatching customers walk out the door for a product that they actually have.But don't want to give unless I went and did a door dash meal that gets delivered to my house
LP
Luis T Perez
Dec 9, 2025
1.0
For some reason, they don't have carne. Asada on the menu, but when you order the steak and you go to the counter, there's an upcharge
For steak, seasoned and cooked a different way.I don't like the flavor of the rice personally and I ended up getting an argument with manager over the cost of my meal.I thought twenty $4 for a bowl that said $10.11 on the menu and a drink was too high of a cost. I didn't pay for my meal. So the manager threw it in the trash.
I would not recommend this restaurant to anybody
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Port Richey offer?
Chipotle Mexican Grill in Port Richey offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Port Richey?
Chipotle Mexican Grill at 9203 US Highway 19 in Port Richey is open every day from 10:45 AM to 10:00 PM.
Does the Port Richey Chipotle location offer pickup and delivery services?
Yes, this Chipotle location offers both in-store pickup and delivery services.
Can customers order Chipotle online or through an app?
Customers can order online via https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store for convenient ordering.
What are Chipotle's principles regarding food quality and sourcing?
Chipotle prioritizes "Food with Integrity" by using 53 real ingredients and sourcing from farms that practice humane and sustainable methods, avoiding artificial colors, flavors, and preservatives.
Are there nearby dining options if I'm visiting Chipotle in Port Richey and want to try other foods?
Yes, nearby dining options include Pizza Hut Express, Taco Bell, Bahama Cafe food truck, Wendy’s, Mel's Diner, Bob Evans, Burger King, and Steak 'n Shake, all within close proximity to Chipotle.
Is there convenient mobile phone service nearby for customers visiting Chipotle?
Yes, nearby mobile phone stores include T-Mobile and Sprint Store, offering convenient connectivity options near Chipotle Mexican Grill in Port Richey.
Are there any medical or dental services near Chipotle Mexican Grill in Port Richey?
Yes, nearby health services include Motto Clear Aligners, Aspen Dental, PT Solutions of North Port Richey, and Audibel Hearing Aids for dental and medical needs.
Does Chipotle Mexican Grill in Port Richey accept credit cards and offer catering services?
Yes, this location accepts credit cards and offers catering and catering delivery services.
What is the best way to contact Chipotle Mexican Grill Port Richey for inquiries?
You can contact them by phone at +1 727-842-9028 or email FL.2645.PortRichey@chipotle.com for any questions or concerns.