Chipotle Port Richey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables, food prep areas, and bathrooms.
Customer Service
Customers frequently reported poor service, including rude staff, unprofessional behavior, and lack of organization.
Food Quality
There were numerous complaints about food quality, including stale ingredients, incorrect orders, and food safety concerns.
Portion Sizes
Several customers noted inconsistent portion sizes, often feeling shortchanged for the price paid.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and the quality of food on certain occasions.
BB
Ben
Nov 10, 2025
1.0
Honestly I dont mind spending 14$ on a bowl. However if the lady puts in so little food that I can see the bottom of my bowl thats ridiculous.
MM
Mitchell Makley
Nov 9, 2025
5.0
Even though there was a staffing issue, the below listed staff I believe need recognized for their positive attitude and ability to make sure the line and food was out and ready. Your efforts are appreciated!
Andrea
Destyni
Nico
Khaniya
Anthony
AD
April Dawntrice
Nov 7, 2025
2.0
Online order when they first opened. There is leftover food being served. Someone also has a heavy hand when adding seasoning, to salty!
I true like Chipotle, but not THIS one. I had avoided it for over a year and decided to see if anything changed. No, it got worse!
NV
Nicole Vee
Oct 31, 2025
4.0
Came here for Halloween to get my boorito. I always have good experiences at this Chipotle. The staff is friendly and quick. They usually hook your food up pretty good, but it could be more clean.
BB
Becky Baird
Oct 30, 2025
2.0
Dirty store, chis were stale and got crumbs and pieces mostly, staff was lacking horrible experience. Very disappointed.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Port Richey offer?
Chipotle Mexican Grill in Port Richey offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Port Richey?
Chipotle Mexican Grill at 9203 US Highway 19 in Port Richey is open every day from 10:45 AM to 10:00 PM.
Does the Port Richey Chipotle location offer pickup and delivery services?
Yes, this Chipotle location offers both in-store pickup and delivery services.
Can customers order Chipotle online or through an app?
Customers can order online via https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store for convenient ordering.
What are Chipotle's principles regarding food quality and sourcing?
Chipotle prioritizes "Food with Integrity" by using 53 real ingredients and sourcing from farms that practice humane and sustainable methods, avoiding artificial colors, flavors, and preservatives.
Are there nearby dining options if I'm visiting Chipotle in Port Richey and want to try other foods?
Yes, nearby dining options include Pizza Hut Express, Taco Bell, Bahama Cafe food truck, Wendy’s, Mel's Diner, Bob Evans, Burger King, and Steak 'n Shake, all within close proximity to Chipotle.
Is there convenient mobile phone service nearby for customers visiting Chipotle?
Yes, nearby mobile phone stores include T-Mobile and Sprint Store, offering convenient connectivity options near Chipotle Mexican Grill in Port Richey.
Are there any medical or dental services near Chipotle Mexican Grill in Port Richey?
Yes, nearby health services include Motto Clear Aligners, Aspen Dental, PT Solutions of North Port Richey, and Audibel Hearing Aids for dental and medical needs.
Does Chipotle Mexican Grill in Port Richey accept credit cards and offer catering services?
Yes, this location accepts credit cards and offers catering and catering delivery services.
What is the best way to contact Chipotle Mexican Grill Port Richey for inquiries?
You can contact them by phone at +1 727-842-9028 or email FL.2645.PortRichey@chipotle.com for any questions or concerns.