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Brand Certified

Arby's

4.0
(1944 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10442 U S Hwy 19, Port Richey, FL
34668, United States

Hours

Reviews

4.0
1,944 reviews
5 stars
975
4 stars
447
3 stars
246
2 stars
94
1 star
182

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food being undercooked, cold, or not fresh, with several mentioning specific items like sandwiches and fries being unsatisfactory.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.

Customer Service

Feedback indicated a mix of friendly and rude staff interactions, with several customers expressing dissatisfaction with the attitude of employees.

Cleanliness

Multiple reviews mentioned the restaurant's cleanliness issues, including dirty dining areas and restrooms.

Order Accuracy

Several customers experienced problems with incorrect orders, missing items, or items not being prepared as requested.
  • AC
    ANTONIO CANCELLI
    Feb 26, 2026
    5.0
    Ashley, Zack and her team here go above and beyond. They care and the service exceeded my expectations. Clean inside and out with fast service and quality food.
  • RV
    RICHARD VADOVSKY
    Feb 24, 2026
    3.0
    Quality has went down in recent years while the price has increased not at all like it used to be I'll only eat this if there's no other options
  • KD
    Kimberly Dillon
    Feb 24, 2026
    5.0
    Great customer service, food was exactly what was ordered. Everything was good.
  • BS
    Bob S
    Feb 13, 2026
    2.0
    It took over 15 minutes to get our food which isn't all that bad as long as what you're served is consumable. Unfortunately I didn't notice how under cooked my sandwich was until I got home. The last time I received a sandwich this pink from Arby's I got extremely sick.
  • KD
    Kenneth Dob
    Feb 2, 2026
    1.0
    Ate here last evening and what a mess I was afterwards. I got food poisoning on the fish sandwich. I learned my lesson to not get fish from Arby's. The music inside is very loud and hard Rock. I'm sure the elderly don't enjoy that

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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