Cleanliness
Multiple customers reported unsanitary conditions, including dirty dining areas and restrooms.
Food Quality
Many reviews highlighted issues with food being cold, old, or improperly prepared, including missing items and incorrect orders.
Customer Service
Numerous complaints about poor customer service, including rude staff and long wait times in the drive-thru.
Availability Issues
Frequent reports of the restaurant being out of key menu items, particularly roast beef.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by negative feedback.