Arby's

4.0
1924 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10442 U S Hwy 19, Port Richey, FL
34668, United States

Hours

Reviews

4.0
1,924 reviews
5 stars
965
4 stars
443
3 stars
242
2 stars
92
1 star
182

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty dining areas and restrooms.

Food Quality

Many reviews highlighted issues with food being cold, old, or improperly prepared, including missing items and incorrect orders.

Customer Service

Numerous complaints about poor customer service, including rude staff and long wait times in the drive-thru.

Availability Issues

Frequent reports of the restaurant being out of key menu items, particularly roast beef.

Mixed Experiences

Some customers had positive experiences with friendly staff and good food, but these were overshadowed by negative feedback.
  • MM
    Maria Martz
    2 days ago
    1.0
    I ordered the 4 classic roast beef sandwiches for $10. The cashier was pleasa and helpful. When I got home I found that each sandwich had less than 1/3 of the portion of meat that they were supposed to have. The classic is supposed to have 3oz of thin sliced roast beef. I put the meat on my kitchen scale and they only had 0.7oz each. The next morning I went back, with the food and requested they be remade. I got the impression that the staff was very displeased about having to do this and didn't feel like it'd be safe to consume anything from there this time so I requested a refund instead since they hadn't remade the food yet. After having worked a 14 hour day I was looking for an easy meal to take home. I LOVE Arby's roast beef sandwiches and was excited that I'd be passing one on the way home. I didn't eat a single bite that night having lost my appetite from feeling ripped off.
  • DS
    Dale Massey Sr.
    Jan 2, 2026
    5.0
    Good food
  • MJ
    Milo Janis
    Dec 21, 2025
    2.0
    Slow service . My beef and cheddar was SLOPPY.. ton of cheese that it wasn't enjoyable just messy to eat And our curley fries weren't very curly.. looked like a end of bag ...broken up pieces call curled fries cooked in very old oil I wont be back
  • ES
    Elizabeth Symonette
    Dec 16, 2025
    3.0
    Very dirty. Food was ok.
  • MC
    M. Corvison
    Dec 7, 2025
    5.0
    I'm currently wearing my meal. 😃 😊 I love a Beef and Cheddar cheese. These are probably my favorite fast food. Then a Big Mac thee end. Yes ,I have liquid gold and BBQ on my new sweatshirt 😋. If it's wet and sloppy it's a damn good burger or sandwich . Potato cakes are on point. Just yummy.