Business Details
About
Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service
Location
Hours
Reviews
4.0
326 reviews
5 stars
190
4 stars
52
3 stars
22
2 stars
10
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during delivery and drive-thru, contradicting the brand's 'freaky fast' promise.
Food Quality
Mixed reviews on food quality; some praised the freshness and taste, while others complained about incorrect orders and insufficient ingredients.
Staff Attitude
Staff interactions varied widely, with some customers noting friendly and helpful service, while others experienced rudeness and poor customer service.
Cleanliness Issues
Concerns were raised about cleanliness in food preparation areas and overall restaurant hygiene.
Pricing Concerns
Several customers felt that the prices were high for the quality and quantity of food received.
- ICIsabella CruzDec 6, 20251.0Not freaky fast. Scarily slow for being the only customer in store.
- JWJim WallaceOct 27, 20254.0Average. Not a place you want to sit and have your lunch. Ingredients pretty basic. Nothing sets apart from any other chain. It's ok if you want a quick sandwich for lunch
- EEeBOct 10, 20251.0Decided to try Jimmy John’s because they advertised the New option to Toast subs. After ordering and Paying for my food, the guy making it tells me he WON’T toast my sandwich (and Not because the toaster is broken or anything like that) and when i asked Why he got/gave me Major attitude‼️…Of course when i then asked to speak with a manager HE [supposedly] Was the manager. 🙄 Never going back there again.
- KSKimberly SternSep 21, 20251.0We hurried there, but we got there 23 minutes before they close. Nice young man was making my three subs and then the drive-through guy comes over and starts trying to hurry him up and he’s gonna help him and starts handling the sub with no gloves and he’s working the drive-through and I saw him take money And then I said something and then he’s loud and argumentative so I told him just to keep the subs and I wasn’t going to even attempt to get a refund because he was argumentative when I nicely said please I don’t want that sub because you’re making it without any gloves on and you just worked the drive through. So with a 10% tip and $31 then we get to go home with no subs because you couldn’t pay me to eat it there now
- PCPeter CapoteSep 13, 20251.0Jimmy John’s commercials always brag about being strict with their delivery zones — if you’re just a few steps outside, no delivery. I get it, rules are rules. But when I showed up at 8:50 p.m., I was told the store was closed and that they were already deep cleaning the oven. The posted hours say they close at 9. If you can be strict about delivery boundaries, you should also be strict about your own closing time. Open until 9 should mean open until 9 — not shutting down 10 minutes early.