Pollo Tropical

Reviews

• JS

  John Stachowiak

  1 day ago
  2.0
  I ordered a large bowl with pulled pork.When I got home instead of pork, I had chunks of chicken
• JB

  J. Berry

  3 days ago
  4.0
  What can 1 say, it's pollo tropical! Clean place, good food & quick service.
• MP

  Marlen Pardal

  Apr 22, 2026
  3.0
  Chicken small , and for some reason I don’t understand i paid $38 for 2 meals of $13.99 (trio) no drinks? ,. I should had asked .
• JN

  Jose Navarro

  Apr 15, 2026
  1.0
  Terrible customer service, especially the night shift, they handed me the wrong food order, when I told them the lady was very rude. It’s not the first time this has happened. We are paying for a service it’s not like it’s free.! Customers generate the employment. Thanks to customers the employees have a job If they don’t want to work they should stay home instead. El servicio al cliente es pésimo especialmente la jente que trabaja de noche. Me dieron la Orden mal, cuando le dije a la empleada se enojo, mal encarada, no es la primera vez que me pasa. Uno paga por el servicio no es cómo que sea gratis. Gracias a los clientes es que las empleadas tienen trabajo. Si la gente no quiere trabajar que se quede en su casa.
• SP

  Stella P

  Apr 7, 2026
  3.0
  I went to this location the other night and ordered the soup around 840pm. I was served with puree soup. No corn. No potatoes no pumpkin maybe 2 pieces of small chicken with thick broth. I have never received soup from them like this. Whoever was cooking missed the mark on this. And FYI soup was 5.99 freaking dollars for some puree baby food. .WTH