Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
2,611 reviews
5 stars
1,256
4 stars
593
3 stars
293
2 stars
153
1 star
316
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for its flavor and freshness, particularly the chicken, though some noted issues with overcooked or poorly seasoned items.
Service Experience
While many reviews highlighted friendly and attentive staff, several customers reported poor service, including incorrect orders and unprofessional behavior from management.
Order Accuracy
A significant number of customers expressed frustration with incorrect orders and missing items, indicating a need for improved attention to detail.
Atmosphere
The restaurant's ambiance received mixed reviews, with some finding it bland and others appreciating the cleanliness and quick service.
Value for Money
Some customers felt that prices have increased and questioned the value, especially when orders were incorrect or portions were small.
- WWWUウー2 days ago3.0I like it, smooth place
- IAIslande AlcinNov 16, 20251.0I might've got undercooked chicken today I was watching my food when the chicken was very squishy I never had chicken with that texture before so I stopped eating it later on in the day my stomach started hurting and I kept going to the bathroom and throwing up just be careful when cooking the meats
- SGscarlet gonzalezOct 31, 20255.0Siempre podemos comer en este lugar y quedar satisfechos, pero hoy quisiera Felicitar como familia a todo el equipo por su amable atención, la Sra. Elsa Muños, Asistente de este Restaurante, es de esas personas cálidas, amable, que siendo casi a las 10:00 pm aún puede dirigirse a las personas con una amable y bella sonrisa. Una buen comida acompañada de una atención cálida 10’de 10 Gracias equipo!!!
- DFDaisy ForeroOct 18, 20254.0Me encanta su pollo y arroz con frijoles. La atención es muy eficaz.
- AJAndy JamJamOct 10, 20255.0Awesome place to have lunch or dinner. We’ve ordered ¼ chicken, pollo tropical and chicken quesadillas and they came out great! Friendly staffs! Give them a try!
Frequently Asked Questions About Pollo Tropical
What are the operating hours of Pollo Tropical in Port Lucie West?
Pollo Tropical in Port Lucie West is open daily from 10:00 AM to midnight.
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery service every day from 10:00 AM to 11:30 PM.
Where can I view the menu for Pollo Tropical?
You can view the menu for Pollo Tropical at https://www.pollotropical.com/menu.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American dishes, focusing on fresh, citrus marinated chicken and traditional flavors with a creative twist.
Does Pollo Tropical have seating and accessibility options?
Yes, Pollo Tropical has indoor and outdoor seating, is wheelchair accessible, offers high chairs, and welcomes families and children.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, Visa, debit cards, credit cards, and mobile NFC payments. Cash is not required.
Is Pollo Tropical located near any other noteworthy restaurants in Port Lucie West?
Yes, nearby restaurants include Smack Wings, Tijuana Flats, and Cheddar's Scratch Kitchen, offering a variety of American, Tex-Mex, and Southern cuisine options for visitors to explore before or after dining at Pollo Tropical.
What nearby services can I access close to Pollo Tropical?
Near Pollo Tropical, you can find services such as The Joint Chiropractic for health needs, GNC for vitamins and supplements, and several automotive repair shops like Tires Plus and Tire Kingdom.
Are there convenience stores near Pollo Tropical for quick stops?
Yes, 7-Eleven and Exxon & Mobil Stations are nearby for convenience store needs and gas.
Does Pollo Tropical offer catering and late-night food options?
Yes, Pollo Tropical offers catering services and serves late-night food daily until midnight.