Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with specific complaints about management's behavior towards both employees and patrons.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Wait Times
Customers frequently mentioned long wait times in both drive-thru and in-store, often exacerbated by staff inefficiency.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness of their meals.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior and lack of support for staff, contributing to a negative customer experience.
DB
Dakota Bennett
1 day ago
1.0
Ordered #9 2 Cheese Burgers. Ordered Plain with Nothing on it. No Cheese. Got order had Cheese. No big deal. Go up and start getting order fixed. Get new order its 3 double Cheese Burgers with everything on it. Go up get New New order. Get the burgers and it looks like they just scrapped the cheese of the original ones and put new top buns on. Im done with McDonald’s after this.
FG
FBR GOD
Nov 12, 2025
3.0
Employees were very nice. But let me say that the Manager Stephanie is not very pleasant. As soon as she walked in the door she was very rude, yelling and disrespecting her employees. 1st example: an employee was helping a customer and the counter ringing up there order and she made her stop because she is supposed to do something else. While the guy who I guess was supposed to be at the counter was actually bagging a big pickup order for a customer. Example #2: Stephanie starting yelling at an employee in the kitchen that was working very hard. Very unprofessional especially when you have customers standing at the counter to order food or to pick up food. I tell you that if she ever yelled at me and disrespected me when I was doing my job I would have walked out. McDonald's you really need to take a long look at your Manager .... I will also be placing a call to corporate about that manager.
JG
Joe Van Gyzen
Nov 8, 2025
1.0
I never eat at Mcdonalds anymore!! Those of you who know me, know that one fact about me. I had nothing but bad experiences at these places. However, I came here to pick up food for someone else who obviously has no functioning tastebuds.
DD
Daniella
Oct 28, 2025
1.0
This location is out of Monopoly game pieces on large fountain drinks and large fries. I went to the cashier and let her know. Cashier said " oh well, we must be out of them". They did not offer any solutions and did not notify customers they were did not have any. I would not have bought upgraded purchases if I would have known they didn't have Monopoly game pieces. Very disappointed.
JO
Joe Oravec
Oct 19, 2025
1.0
I do like this McDonald's location and have not had any issues with any of the employees here with the exception of one. Due to this employee, I am giving it one star due to one particular thing, the General Manager, Logan Poston and his actions...
I will start out by saying this review is mostly on Logan Poston and the way he conducted himself on September 16, 2025. I have not been back to this location since and won't come back due to this experience with the General Manager.
On September 16, 2025 at approximately 4:00 PM, I went to this McDonald's location to get a later lunch with my significant other. We ordered our food and sat down in the restaurant. While we were eating, we witnessed the location's General Manager, Logan Poston speaking to a shift lead employee in the dining area of the restaurant. Logan was speaking to this employee before we sat down and continued to after we left the restaurant about 30 minutes later around 4:30 PM.
The issue my significant other and I had was how Logan was speaking to this employee. Not only was the General Manager reprimanding this employee in the dining area of the restaurant but the way he was doing so was incredibly unprofessional and disrespectful and absolutely not constructive whatsoever. Logan was speaking to this employee who was the shift lead in an unacceptable and disgusting way. He spent at least the duration of our time at the location speaking to this employee in the main restaurant reprimanding him for his actions and how he handled the situation they were discussing. The employee that Logan was speaking to in this unprofessional and degrading manner was incredibly respectful and courteous during the entire time. The employee accepted the General Manager's tone and unnecessary expression without any pushback or unprofessionalism although the way he was being spoken to was appalling. Logan spoke to the employee stating that his position at McDonald's was "such a great opportunity" and that he wouldn't be speaking about his concerns if he didn't find the employee worthy of the position and didn't see his potential. During the at least 30 minutes time Logan spoke to this employee, the employee may have spoken for 5-6 minutes in total and not consecutively. Logan harped on the same 3-4 minute points with unhelpful and unconstructive criticisms to the employee. The employee was given minimal time to relay his side of the situation and explain his thoughts and reasoning on the way he handled the situation the way he did.
Logan Poston is unfit for this position and needs retraining, demotion, or termination based on this situation and the way he conducted it. It was unacceptable and demeaning and shouldn't have happened in the dining area of the restaurant nor should he speak to the employee this way.
On our way out of the location, my significant other and I stood aside to speak to Logan while he was speaking to this employee, he stopped mid discussion with the employee and asked us and I quote "Is there a problem here?" Not only is this an odd choice to ask a customer but completely unprofessional and inappropriate. I told Logan that my significant other and I witnessed the past 30 minutes of his conversation with the employee and found it incredibly unconstructive and unprofessional and that he shouldn't be speaking to the employee this way and certainly not in the dining area. Logan said this was the only area he had to speak to him. I find this odd, I'm sure there's a back office. Logan said that we didn't know the whole story and that our concern wasn't applicable cause of this. I said we didn't need to know the story to say the way Logan was talking to the employee was wrong. Logan said he was "sorry we felt this way" and dismissed us and continued his conversation with the employee.
I did call the local Arch Management office about Logan's interaction with this employee and left a voicemail on 9/16 and requested a call about my concern. I didn't receive a call from Arch Management.
Based on all this, I won't be back to this location, horrible!
What are the operating hours for McDonald's at 3232 Tamiami Trl, Port Charlotte?
McDonald's is open 24 hours every day of the week at this location.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's location offers 24/7 drive-thru service every day.
Can I order McDonald's for delivery from this Port Charlotte location?
Yes, McDonald's offers delivery 24/7 with options such as same-day and no-contact delivery.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any mobile app for ordering?
Yes, you can order via the McDonald's App available on iOS and Android.
What types of services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu for this McDonald's location?
You can view the full menu online at McDonald's official website.
What nearby medical services are close to McDonald's at 3232 Tamiami Trl?
Nearby medical services include Promenades Dermatology, LLC, Dr. Pierre Leroux family practice, Baroudi Cosmetic and Plastic Surgery, and DaVita Gulf Coast Dialysis Inc.
Are there any nearby telecommunications stores if I need mobile phone services before or after visiting McDonald's?
Yes, Wireless Zone (Verizon Authorized Retailer) and Verizon retail store are nearby for mobile phone and telecommunications needs.
What other local businesses or attractions are near this McDonald's?
Nearby places include Thrifty Car Rental for travel needs, Chubbyz Sports Tavern and Restaurant for dining and entertainment, and Bricks & Minifigs Port Charlotte toy store.