Feedback indicates a mix of excellent and poor customer service experiences, with some staff being praised for their friendliness and helpfulness, while others were reported as rude or unprofessional.
Food Quality
There are numerous complaints about inconsistent food quality, particularly with ice cream items being poorly made or not meeting expectations.
Cleanliness
While some customers noted that the establishment was clean, others reported issues with cleanliness, particularly in the seating area and restrooms.
Limited Menu
Customers expressed disappointment with the limited food menu options available, particularly for a Dairy Queen, which affected their overall experience.
RO
Robyn Och
Dec 24, 2025
1.0
I asked if they could write “happy 5th birthday Calvin” on the cake. She said yes and even had me write it down on a paper.
Then she brought this out? If they can’t do the inscription better than my 5 year old can write, why not just say that? When she saw my surprise I was met with “WERE NOT CAKE DECORATORS!!” I mean yes obviously not but if you can’t do a basic inscription just say that.
LP
Lori Partridge
Oct 11, 2025
4.0
Stopped by for a quick meal while traveling, the chili cheese dogs were delicious, and the pretzel sticks were too. Food was good, hot and the staff very friendly. I would have rather had a burger but they don't sell them there. They have a 2 for 5.00 menu too. Restroom was pretty clean and it's next to a gas station which worked good for a quick pit stop.
CN
Crystal Neuman
Sep 26, 2025
5.0
I went to this Dairy Queen today 9/26/25 at 5:30 PM and had such a great experience! Veronica was very nice, and the other lady working (I didn’t catch her name unfortunately) was incredibly kind, engaging, and went above and beyond as well. She even ran my Stanley cup out to me in the parking lot after I accidentally left it on the table! Both of them showed excellent customer service skills that you just don’t see often these days. They definitely deserve to be recognized. Plus, the pumpkin Blizzards were amazing and she made sure they looked “pretty” for us as well! :)
VL
Valerie Lau
Aug 31, 2025
5.0
Very nice service with a 😁!
CG
Chelsea Gaines
Aug 31, 2025
1.0
So I call ahead and ask to have the pineapple removed from the banana split on my mobile order… and you still put pineapple on it? Ok
Frequently Asked Questions About Dairy Queen (Treat)
What type of food does Dairy Queen (Treat) in Port Charlotte specialize in?
Dairy Queen (Treat) offers soft-serve ice cream and signature shakes as their main specialties, along with Blizzard® Treats and frozen novelties.
What are the operating hours for Dairy Queen (Treat) on weekdays and weekends?
From Monday to Thursday, Dairy Queen (Treat) is open from 10:30 AM to 10:30 PM. On Friday, Saturday, and Sunday, it operates from 10:30 AM to 11:00 PM.
Where is Dairy Queen (Treat) located in Port Charlotte, FL?
It is located at 909-C Kings Hwy, Port Charlotte, FL 33980-4248, United States.
Does Dairy Queen (Treat) offer any amenities for families and children?
Yes, the location is family-friendly and provides high chairs, seating, restrooms, outdoor seating, and free WiFi to accommodate families and kids.
Is mobile ordering or app-based deals available at this Dairy Queen?
Yes, customers can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards services.
Can customers order online for pickup at Dairy Queen (Treat) in Port Charlotte?
Yes, online ordering for pickup is available through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14088/.
Are there other ice cream shops near the Dairy Queen (Treat) location?
Yes, nearby ice cream shops include another Dairy Queen and Orange Julius. Customers can try a variety of frozen treats in the vicinity.
What nearby places can customers visit before or after enjoying treats at Dairy Queen?
Customers might enjoy visiting Starbucks for coffee, Pizza Hut for food, or run errands at nearby convenience stores like Circle K or Kings Amoco gas stations.
Which nearby stores provide mobile phone services near Dairy Queen (Treat)?
Nearby mobile phone stores include Metro by T-Mobile, GoWireless Verizon Premium Retailer, Verizon, and Victra — Verizon Authorized Retailer, offering various phone and accessory services.
What payment and accessibility features does Dairy Queen (Treat) provide for customers?
Dairy Queen (Treat) offers seating with outdoor options, restrooms, free WiFi, and is welcoming to families and kids, ensuring a comfortable visit for all guests.