Feedback on service quality is mixed; while many customers praised the friendly and quick service, others reported rude staff and incorrect orders.
Food Consistency
The quality of food is inconsistent; some customers enjoyed their meals and treats, while others experienced issues with incorrect or poorly prepared items.
Seating Availability
There is limited seating available, with many customers noting the lack of indoor seating and the patio often being closed.
Overall Experience
Overall, the location has a loyal customer base who appreciate the treats and service, but there are significant concerns regarding order accuracy and staff behavior.
RR
Robb
5 days ago
5.0
So it’s Wednesday, 19 November 2025. I get a cream for a chili dog and I’ve gone here for 4 1/2 years. Pretty uneventful.
However, today I did my same routine.
WOW, the hotdog is really hot dog the chilies really chilly not some dark whatever and everything is fresh and wonderful. And guess what the fries are better than McDonald’s. Nice job DQ. I’m dropping Mickey D’s and coming to you from now on for everything.
CD
Clarence Duncan
6 days ago
5.0
Excellent workers!
PH
Pete Hutton
Nov 6, 2025
4.0
Service was quick
JH
James Hancock
Oct 19, 2025
2.0
My daughter had flown into town and we had been shopping. She saw the Dairy Queen and we decided to stop for a treat. There was no dine in area, so we opted to sit outside at one of the tables.
My daughter wanted the fish sandwich combo with diet Pepsi. Honey mustard on the fries. I ordered a hot fudge Sunday and a fruit punch for a drink
The order arrived, my daughter did not see any honey mustard, and went to the window to inquire. She was told the honey mustard was 32 cents. She declined, then she looked at the receipt and saw honey mustard on our receipt. Come to find out the honey mustard was put on the fish sandwich. I then noticed I did not have my drink. Looked at the receipt and she never entered it in.
The servers name was Hannah and she needs to learn to listen.
She seemed to be a scatter brain, and does not take the time to listen.
I noticed my hot fudge Sunday did not look like your pictures. There was no hot fudge poured across the top of the ice cream. It was only in the bottom of the cup. Very disappointing.
I will say, I won’t be returning to this store. It seems they have their own way of operating and it is not like the other DQ’s I have visited.
Thank you
A very disappointed customer.
What are the operating hours for Dairy Queen Grill & Chill at 3311 Tamiami Tr, Port Charlotte?
The restaurant is open Monday through Saturday from 11:00 AM to 10:00 PM, and Sunday from 12:00 PM to 10:00 PM.
Does this Dairy Queen location have drive-thru and outdoor seating options?
Yes, this Dairy Queen features both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill in Port Charlotte family-friendly and suitable for children?
Yes, this location welcomes families and is good for kids, providing a family-friendly environment.
How can I place an order for pickup at the Dairy Queen Grill & Chill in Port Charlotte?
You can place an order for pickup through their online ordering site at https://www.dairyqueen.com/en-us/order/pickup/n/14073/.
Are there any mobile deals or rewards available at this Dairy Queen?
Yes, Dairy Queen offers mobile deals and rewards which can be accessed by downloading their app for exclusive offers.
Which nearby places can I visit along with Dairy Queen Grill & Chill in the Port Charlotte area?
Nearby you can find Celestial Smoke and Vape for shopping, Woof's on Wood Street for pet grooming and services, and Liberty Tax for tax-related needs.
Are there any pet services near the Dairy Queen Grill & Chill at 3311 Tamiami Tr?
Yes, Woof's on Wood Street and The Animal Clinic nearby offer pet grooming, veterinary, and pet sitting services.
How can nearby businesses like Coastal Express Car Wash or Ivan Jay Barbershop complement my visit to Dairy Queen?
After enjoying your meal or treat at Dairy Queen, you can conveniently get your car washed at Coastal Express Car Wash or get a haircut or grooming services at Ivan Jay Barbershop nearby.
When was the Dairy Queen Grill & Chill at 3311 Tamiami Tr established?
This Dairy Queen location was established in 2007.