Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
1,690 reviews
5 stars
809
4 stars
430
3 stars
228
2 stars
77
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed feedback on food quality; while some enjoyed the freshness and taste, others reported cold food, incorrect orders, and unsatisfactory meals.
Pricing
Many customers found the prices to be high for the quality of food received, with some expressing that they could dine at better restaurants for the same cost.
Staff Attitude
Inconsistent staff attitudes were noted, with some employees providing excellent service while others were described as rude or dismissive.
- KJKimberly Jolly5 days ago3.0The staff are very friendly seem to be having a good time. I like Arby's but we all know or don't know what it actually, they're busy in spurts.
- CDChris DollyDec 17, 20254.0Only person in drive thru and it took like 8 minutes for a gyro. But the food was good
- FPFrank PeraltaDec 10, 20254.0Look only complaint I have was the woman taking the orders, could not remember a darn thing. I got 2 classic beef and cheese Sammie's and a large fry. She must have asked me numerous times what I ordered. Then still gets the order wrong, and how she got it wrong is no big deal because I ordered single Sammie's but when I get home I open the bag and there is a double beef N cheese and a single. I mean it's a bigger sammich but I did t pay for that. Also when she asked me multiple times what size fries even though I said it already bc my wife wanted them dropped fresh which w.e happy wife happy life, but then when she is about to put my frys in the fry container asked the size I said large she said are you sure it isn't a medium I said no it's a large and gave me a look that gave me the impression she thinks I'm trying to get 10 more frys for free with a large over a medium. That being said everything things else was great, I eat Arby's one to two times a year and everything is always fresh and tasty.
- NANatalya AwadDec 2, 20251.0Waited 30 min in drive thru, exactly 30 min, order was taken. Nobody from inside could communicate that they are out of meat. Left hungry to work to start 12 hour shift. Thank you for most horrible customer service.
- TVTheresa VondrasekNov 16, 20254.0I went in for a sandwich BOGO. This fast food restaurant is like most of the others, expensive. The deep fried turkey sandwich was good!