Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a consistently negative experience.
Food Quality
Many reviews highlighted poor food quality, including cold, undercooked, or incorrect items, with some customers expressing disappointment in the freshness and preparation.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms, contributing to an overall negative impression.
Management Changes
Some reviews indicated improvements in service and food quality following recent management changes, suggesting potential for recovery.