Wendy's

2.7
667 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
153 Capital Green, Ponte Vedra, FL
32081, United States

Hours

Reviews

2.7
667 reviews
5 stars
156
4 stars
94
3 stars
81
2 stars
55
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, undercooked, or incorrect food items, leading to dissatisfaction.

Cleanliness

The restaurant was often described as filthy, with poorly maintained bathrooms and dining areas.

Staff Attitude

While some customers praised individual staff members, many noted a general lack of friendliness and professionalism.

Management Issues

Several reviews pointed to poor management practices, including understaffing and disorganization.
  • GL
    Gi Lien
    Nov 9, 2025
    1.0
    Very rude employees, and they usually "close" early, meaning; they dont close for another half hour but will refuse orders, lock the door, and turn off their drive thru speaker. Their food even for fast food standards is beyond low, always cold and dried out. Wendys corporations is talking about closing 350 stores nationwide, hopefully this is one of them and we get a chik fila.
  • WS
    Wendy Sux
    Oct 13, 2025
    1.0
    This place has gave me horrible service and messed up my food and has been filthy for years!!!! They take forever and don’t give you your food
  • OL
    ODEE LO
    Oct 8, 2025
    2.0
    I ordered a number 6 combo large and all my fried were undercooked and soggy. Not crispy or anything. Its terrible
  • MA
    Micki Alexanderia
    Oct 7, 2025
    1.0
    The people that work here are not friendly. My coworkers and I have come here separately on different occasions and have never had a good experience. I ordered on the app and came to pick up my food. I upgraded my fries to be a medium but they gave me a small with about 10 fries in the container. Not only did I pay for the food I didn’t get, I also have to take insulin for everything I intend to eat which I did while waiting in line. The lady was rude when I came back and walked inside to get what I paid for. Just double check your food before you leave and don’t expect anyone to be nice and you’ll be okay. :)
  • JL
    Joseph Lai
    Sep 18, 2025
    1.0
    This particular location cannot get an order correct save their life. I’m starting to lose count of the times I’ve had to drive back for a drive-thru order.

Frequently Asked Questions About Wendy's

Is Nocatee Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.