Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, undercooked, or incorrect food items, leading to dissatisfaction.
Cleanliness
The restaurant was often described as filthy, with poorly maintained bathrooms and dining areas.
Staff Attitude
While some customers praised individual staff members, many noted a general lack of friendliness and professionalism.
Management Issues
Several reviews pointed to poor management practices, including understaffing and disorganization.
GL
Gi Lien
Nov 9, 2025
1.0
Very rude employees, and they usually "close" early, meaning; they dont close for another half hour but will refuse orders, lock the door, and turn off their drive thru speaker. Their food even for fast food standards is beyond low, always cold and dried out. Wendys corporations is talking about closing 350 stores nationwide, hopefully this is one of them and we get a chik fila.
WS
Wendy Sux
Oct 13, 2025
1.0
This place has gave me horrible service and messed up my food and has been filthy for years!!!! They take forever and don’t give you your food
OL
ODEE LO
Oct 8, 2025
2.0
I ordered a number 6 combo large and all my fried were undercooked and soggy. Not crispy or anything. Its terrible
MA
Micki Alexanderia
Oct 7, 2025
1.0
The people that work here are not friendly. My coworkers and I have come here separately on different occasions and have never had a good experience. I ordered on the app and came to pick up my food. I upgraded my fries to be a medium but they gave me a small with about 10 fries in the container. Not only did I pay for the food I didn’t get, I also have to take insulin for everything I intend to eat which I did while waiting in line. The lady was rude when I came back and walked inside to get what I paid for. Just double check your food before you leave and don’t expect anyone to be nice and you’ll be okay. :)
JL
Joseph Lai
Sep 18, 2025
1.0
This particular location cannot get an order correct save their life. I’m starting to lose count of the times I’ve had to drive back for a drive-thru order.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ponte Vedra, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ponte Vedra, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 567-3157.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Nocatee Wendy’s serve breakfast?
Yes, this Wendy’s location in Ponte Vedra, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location?
The drive-thru at this Wendy's location in Ponte Vedra, FL is open daily from 7:00 AM to midnight.
Is this Wendy's location currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's offer delivery and takeout services?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout options.
How can I order food online from this Wendy's?
You can order online through their official website at https://order.wendys.com or via the Wendy's mobile app.
Does this Wendy's serve breakfast and what meals are available?
Yes, this Wendy's in Ponte Vedra serves breakfast, lunch, and dinner.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (904) 567-3157 or contact Wendy's Customer Care team via their website or live chat.
Are there any nearby coffee shops if I want a drink before or after visiting Wendy's?
Yes, there's a Starbucks nearby where you can enjoy coffee or smoothies before or after your meal at Wendy's.
Which banks are located near Wendy's for convenient banking while grabbing a meal?
Chase Bank and Wells Fargo Bank are nearby, making it easy to handle banking errands alongside your visit to Wendy's.
Are there fitness or health-related options close to Wendy's in Ponte Vedra?
Yes, Orangetheory Fitness gym and GNC Live Well, a vitamins and supplements store, are conveniently located near Wendy's for health-conscious visitors.