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Brand Certified

Wendy's

2.7
(677 reviews)

Business Details

(904) 567-3157

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
153 Capital Green, Ponte Vedra, FL
32081, United States

Hours

Reviews

2.7
677 reviews
5 stars
158
4 stars
95
3 stars
80
2 stars
56
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a consistently negative experience.

Food Quality

Many reviews highlighted poor food quality, including cold, undercooked, or incorrect items, with some customers expressing disappointment in the freshness and preparation.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms, contributing to an overall negative impression.

Management Changes

Some reviews indicated improvements in service and food quality following recent management changes, suggesting potential for recovery.
  • JB
    Julie Bell
    2 days ago
    1.0
    They do not open until 10am. Store needs to change their store hours on Google and with the Doordash app. I've informed employees multiple times and no change. The District & Regional manager must be slacking terribly.
  • AK
    Austin Knapp
    Feb 21, 2026
    1.0
    Took 24 minutes for two burgers after I got the food and it was wrong I said no pickles no ketchup worst Wednesdays I have ever been to
  • AH
    Aydan Hancin
    Jan 19, 2026
    2.0
    The New Tenders were horrible. My school serves better tenders
  • SC
    Steve Cerri
    Jan 11, 2026
    5.0
    Food was great, Guy at the window was nice!
  • LW
    Lauren Weingartner
    Dec 28, 2025
    1.0
    Disgusting food. It was all cold, burgers were actually cold to the touch as were the fries. The bottom bun on one sandwich was so hard you couldn't chew it. The nuggets were hard and dry. The food tasted like it had been sitting out for hours. It was so nasty

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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