Service Quality
Customer experiences with service quality varied significantly, with some praising the staff's friendliness and efficiency, while others reported rude behavior and long wait times.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order accuracy.
Food Quality
Feedback on food quality was mixed; while some enjoyed the freshness and taste, others complained about cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, particularly in the dining area and food counters.
Speed of Service
Customers frequently noted slow service, especially in the drive-thru, with some reporting waits of 20 minutes or more.