Brand Certified
Pollo Tropical
3.5(2077 reviews)
Certified by Pollo Tropical • Feb 22, 2026
Business Details
2450 W. Atlantic Blvd., Pompano Beach, FL
33069, United States
Certified by Pollo Tropical • Feb 22, 2026
(954) 977-6996
Certified by Pollo Tropical • Feb 22, 2026
https://locations.pollotropical.com/fl/pompano-beach/2450-w.-atlantic-blvd.
Certified by Pollo Tropical • Feb 22, 2026
About
Certified by Pollo Tropical • Feb 22, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Feb 22, 2026
Hours
Certified by Pollo Tropical • Feb 22, 2026
Reviews
3.5
2,077 reviews
5 stars
860
4 stars
379
3 stars
271
2 stars
152
1 star
415
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
There were mixed reviews on food quality, with some praising the taste while others complained about undercooked or spoiled items.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining areas.
Employee Training
Several customers suggested that staff need better training to improve service and food handling.
Value for Money
Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes and food quality.
- BVBrendy VelásquezFeb 15, 20263.0La comida está bien, el ambiente es muy ruidoso, nada agradable, el volumen de la música es bastante fuerte.
- VGVito GambinoFeb 10, 20263.0Food and staff is great. But the the damn music is so loud and annoying inside this place. Can’t even have a conversation on the table. Management should lower the volume please !!!!!!!!
- EREvalina RamosJan 29, 20261.0Usualmente cuando realizamos la compra desde el carro siempre nos niegan el agua. Las personas que se encuentran en la ventana, atendiendo también nos dan un pollo incompleto y súper quemado. Es difícil De volverse después de qué uno ha llegado a casa para hacer un reclamo Tan significante como este les agradezco entrenar mejor al personal y saber la clase de personas que están contratando no son nada amables. Gracias
- GRGamariyah RiveraJan 28, 20261.0I found a marijuana stem in my food and they claimed that I put it in their and I’m doing it for content they also gave me a $6 refund even though I paid $21 and claiming I can’t get my full refund
- BTBones TJan 27, 20261.0Dirty and disgusting. Management needs to do much better.
Frequently Asked Questions About Pollo Tropical
What are the hours of operation for Pollo Tropical in Pompano Beach?
Pollo Tropical in Pompano Beach is open daily from 10:30 AM to midnight, except on holidays like December 25th when it is closed.
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery service every day from 10:30 AM to 11:30 PM. You can order online via their delivery website.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American cuisine with a creative twist, featuring fresh 24-hour citrus marinated chicken and other signature dishes.
Is Pollo Tropical in Pompano Beach suitable for families with children?
Yes, Pollo Tropical welcomes families and children, and they offer a children's menu and high chairs for younger guests.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts major credit cards including American Express, Discover, MasterCard, Visa, as well as mobile NFC payments and debit cards.
Does Pollo Tropical have parking and wheelchair accessibility?
Yes, Pollo Tropical provides free parking and has wheelchair accessible entrances, parking, seating, and restrooms.
Are there nearby restaurants where I can grab a quick bite near Pollo Tropical?
Yes, near Pollo Tropical you can find several burger and fast food restaurants including Burger King, Wendy's, and McDonald's, offering convenient alternatives for quick meals.
What nearby stores can I visit for groceries or convenience items when I visit Pollo Tropical?
Nearby stores include The Produce Spot for fresh fruits and vegetables, Save-A-Lot for international groceries, and Powerline & Atlantic Shell gas station with convenience stores.
Where can I find postal or shipping services close to Pollo Tropical?
Within the vicinity, there are several postal facilities including Post Office-Pompano Beach, United States Postal Service, US Post Office, and a UPS Access Point location.
Does Pollo Tropical offer dine-in, takeout, and catering options?
Yes, Pollo Tropical offers dine-in services with seating, takeout, delivery, curbside pickup, and catering services.
Brand Certified Facts from Pollo Tropical
Pollo Tropical partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: