Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.6
2,060 reviews
5 stars
926
4 stars
378
3 stars
235
2 stars
147
1 star
374
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are inconsistent, with many reports of rude staff and incorrect orders.
Food Quality
Food quality is hit or miss, with complaints about dry chicken and incorrect orders, but some customers praise the taste and freshness.
Cleanliness
The cleanliness of the restaurant varies, with some customers noting a clean environment while others report dirty conditions.
Management
Management is highlighted positively by some customers for being attentive and friendly, while others report poor management and rude behavior.
Pricing
Customers appreciate the affordability of the food, but some express concerns over portion sizes and rising prices.
- CMCazacu Maxim1 day ago1.0Super slow, staff looks like they don’t know what to do, make sure you order 45-50 min ahead
- SJSarah JamesJan 3, 20265.0I went to this location on Friday and my service was great. The young lady at the register was so nice. She helped me a lot. I am visually impaired . After ordering the manager told me take a seat and they would bring out my food. I will be back to this location very soon.
- JHJason HilliardDec 11, 20255.0Even though this is considered a chain restaurant, I love the food and the prices! I’ve eaten a quite a few and it’s all been great!
- KCKelly CorreaNov 21, 20251.0Don’t know how to read simple instructions. TWICE I ORDER NO BEANS AND YA GIVE ME STRAIGHT BEANS PAY ATTENTION TO WHAT YOU ARE DOING keeps getting a simple order one just rice and protein SIMPLE.
- T4TARKUS 42Nov 15, 20251.0Chicken BONE dry. BONE dry . Sauces can't save BONE DRY DIRT. UPDATE : I came back . Ordered 2 QUESIDILLAS. TWO! . ITS 3:17 PM. ORDERED THEM AT 245 PM . THEY MADE ME PULL OVER AND WAIT ! I SWEAR ! IM SITTING IN MY TRUCK AFTER 38 MIN AND WAITING FOR 2 TWO QUESIDILLAS! . THEN PULLED IN FRONT AND WENT TO THE COUNTER AND WAITED 7 MORE MIN. ONE GUY ON THE GRILL . ONE . 20 PEOPLE AT DRIVE THRU.The owner is maximizing profits. Employees are great. Completely overwhelmed. This time I'm done
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical in Pompano Beach?
Pollo Tropical delivers every day from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Pompano Beach, FL?
Pollo Tropical is located at 2320 N Federal Highway, Pompano Beach, FL 33064, USA.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical specializes in Cuban and Latin American dishes, featuring fresh citrus marinated chicken and other traditional flavors.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards and mobile NFC payments.
Does Pollo Tropical offer delivery and takeout services?
Yes, Pollo Tropical offers both delivery and takeout services.
Is Pollo Tropical in Pompano Beach family-friendly and accessible?
Yes, it welcomes families and children, has high chairs, wheelchair accessible entrance, parking, seating, and restrooms.
Are there any nearby dining options close to Pollo Tropical?
Yes, nearby dining options include Firehouse Subs, Smoothie King, and Jersey Mike's Subs which are convenient for a variety of meal choices.
What shopping venues are close to Pollo Tropical for customers to visit before or after dining?
Customers can visit nearby shopping places like Bath & Body Works, Kay Jewelers, and The 23Hundred shopping center near Pollo Tropical.
Are there any health and medical services near Pollo Tropical?
Yes, there are several dental and medical services nearby such as Pediatric Dentist Dr. Cassia Barros, Lighthouse Point Orthodontics, and C3 Chiropractic Center.
Where can I find Pollo Tropical's menu and place an order online?
You can view the menu and place an order for delivery or pickup at https://order.pollotropical.com/menu/pollo-tropical-n-federal-hwypompano-beach-fl