Papa Johns Pizza

3.1
396 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Pompano Beach, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pompano Beach pizza for any occasion. Call us for pizza delivery in Pompano Beach or stop by 218 S FEDERAL HWY for carryout to order the best pizza in Pompano Beach, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
218 S FEDERAL HWY, Pompano Beach, FL
33062, United States

Hours

Reviews

3.1
396 reviews
5 stars
149
4 stars
47
3 stars
41
2 stars
22
1 star
137

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the pizza for being delicious and well-prepared, but there were also numerous complaints about undercooked crusts and missing toppings.

Customer Service

Customer service received overwhelmingly negative feedback, with reports of rude staff, long wait times, and unresolved issues.

Sanitation Issues

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.

Delivery Problems

Numerous customers experienced issues with delivery, including cold food, missing items, and long wait times.

Management Concerns

Feedback indicated that management was often unhelpful or dismissive, contributing to poor customer experiences.
  • VC
    Victoria Cunningham
    Nov 15, 2025
    1.0
    This was one of the worst customer service experiences I’ve had with a pizza place. My pizza arrived burnt to a crisp, and when I called, the store tried to claim it was “supposed to be like that” because it was well-done. Since when does well-done mean inedible? Instead of fixing their mistake, they told me I’d have to reorder and pay again, and all they offered was a useless $5 credit. Absolutely unacceptable. If this is how they handle their customers and their food quality, it says a lot about how the store is being run. I won’t be ordering from here again, and I’d recommend thinking twice before you do.
  • DE
    Dylan Ellis
    Nov 4, 2025
    1.0
    Order food and they never delivered after calling multiple times it took two hours for a re delivery for it to come to me. They never dropped the first order off and tried to argue they did. Worst pizza store in area to order from, management doesn't care and let's staff take food from deliverys for themselves.
  • AH
    Ashley Hannigan
    Oct 14, 2025
    4.0
    Food is great and classic! Delivery/takeout is always ready in a pretty quick manner. The customer service of employees definitely is not the best if you have to go in stores, and picking up for takeout you really have to make sure you actually get all the sauces you paid for.
  • MS
    Mary Stanford
    Oct 4, 2025
    1.0
    The worst place ever my first time and last , the give my order like food is for pigs , give me the wrong order and plus when I called the store they want charge me again I have a pic of the order.plus the attendant is ineffective
  • SB
    Shanice Bramwell
    Sep 19, 2025
    5.0
    This was my first time ordering from Papa Johns. I went with the small pizza, loaded with barbecue sauce and topped with grilled chicken and bacon. It tasted really good! The pizza had a solid amount of cheese - just right. What caught me off guard was finding a pepper and garlic sauce tucked away in the box too. I ordered via Uber Eats and it arrived in just 20 minutes - that was excellent service.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Pompano Beach?

Papa Johns Pizza is open daily from 10:00 AM. Monday through Thursday and Sunday they close at 12:30 AM, Friday and Saturday they close at 1:30 AM.

Does Papa Johns Pizza offer delivery service?

Yes, Papa Johns Pizza provides delivery service with no-contact delivery option available.