McDonald's

3.7
1628 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
320 NW 24th Street, Pompano Beach, FL
33060, United States

Hours

Reviews

3.7
1,628 reviews
5 stars
707
4 stars
295
3 stars
264
2 stars
88
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff, leading to a negative perception of overall service quality.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Customer Experience

Several customers expressed frustration with the management and staff behavior, citing unprofessionalism and poor communication.

Cleanliness

Some reviews noted cleanliness issues in the dining area and bathrooms, impacting the overall dining experience.

Positive Experiences

Despite the negative feedback, a few customers praised the fast service and good food, indicating that experiences can vary.
  • SL
    Scratch Long
    1 day ago
    1.0
    This was one of the worst experiences I’ve ever had at a McDonald’s. The employee at the first window clearly needs additional training. There was no greeting, just “what do you want.” The service was extremely poor and came across as rude. I was not asked whether I was using the mobile app, which is usually standard. When I reached the second window, I was told to pull up near the door and that my food would be brought out. I waited over 10 minutes after waiting 8 minutes in the driver-thru before receiving my order. Overall, the service was unacceptable, and this is by far the worst McDonald’s location I’ve visited.
  • GB
    Gabriel Berube
    Jan 5, 2026
    1.0
    Can I rate less than one star? Ordered mobile curbside and sat in my truck for 20 minutes before I was finally pissed off enough to go inside. Finally went inside and received my order 12 minutes later. 32 minutes for 6 nuggets and two McDoubles with only the meat and cheese to which they added the condiments on which was specifically requested no condiments. Can you please start hiring people who can at least tie their own shoes, recite the alphabet, and count to ten.
  • KL
    Kylie Lambert
    Dec 29, 2025
    5.0
    Just came here for my first time during breakfast around 6:30a.m. The service was fast, the women at both windows were very nice, and my customized (vegetarian) order was totally correct and made well. I'm often let down by McDonald's so I felt compelled to share my good experience here!
  • FL
    Frog Lover
    Dec 24, 2025
    1.0
    The worst McDonalds in Broward, don’t waste your time or money. Took forever to take my order, got it wrong, argued with me, didn’t give me my food but still charged me. Unless you want to pay for food you never received, don’t come here EVER.
  • JD
    John DeCaro
    Dec 20, 2025
    3.0
    Your address on google maps and your website is incorrect! Your address should read 320 nw 24th ST NOT (CT) court, Pompano beach fl 33064 The staff has been wonderful helping but your site still shows the the wrong address This is a safety issue. If emergency systems use the mapping they will go to the wrong addresses

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Pompano Beach?

McDonald's in Pompano Beach is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 320 NW 24th Street offers 24/7 drive-thru service.