Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Management Issues
Several reviews mentioned unprofessional behavior from management and staff, contributing to a negative customer experience.
Positive Experiences
Despite the negative feedback, some customers praised the fast service and friendly staff during specific visits.
JM
John Maggio
4 days ago
2.0
The food got me sick.
ES
Elson Stealth
Jan 23, 2026
1.0
Couldnt pick up either of my doordash orders, they treat delivery customers like trash, no they just ignore smh having a get together in the lobby smh whos the manager
WB
William Brophy
Jan 17, 2026
5.0
This MacDonald's would make Ray Kroc and /or the MacDonald's Bros proud
It's got that relaxed atmosphere for customers-but underlying ultra smooth operations that insulates the customers from being ignored even during peak periods
Result : they attain the high volume flow smoothly but not by making the customers pay the price of poor service
Other establishments lol can handle high volume but customers suffer or pay the price by being ignored, waiting to make up for operational flaws
Kudos to the patient and hardworking staff and management /Manager
JH
J. Holder
Jan 16, 2026
1.0
I had an extremely upsetting experience at this location. The cashier, Alerixa, repeatedly called me “an asshole” and used profanity in front of other customers and staff.
This occurred after I placed an online order and waited inside when the drive-thru was temporarily closed. The manager, Charemka, acknowledged the behavior was wrong but did not stop it or remove the employee, while other staff laughed.
Completely unprofessional and unacceptable customer treatment.
……….UPDATE……..UPDATE………UPDATE……
I was verbally cursed at by a cashier after politely asking about my delayed order, in front of other customers & staff. The manager acknowledged the behavior was unwarranted, tonight I went to pickup my order and see the employee is still working there, which made me feel embarrassed and uncomfortable returning.
It sends the message that disrespect toward paying customers is acceptable, especially when management knows complaints won’t truly impact business. I won’t spend my hard-earned money at this location again.
SL
Scratch Long
Jan 11, 2026
1.0
This was one of the worst experiences I’ve ever had at a McDonald’s. The employee at the first window clearly needs additional training. There was no greeting, just “what do you want.” The service was extremely poor and came across as rude. I was not asked whether I was using the mobile app, which is usually standard.
When I reached the second window, I was told to pull up near the door and that my food would be brought out. I waited over 10 minutes after waiting 8 minutes in the driver-thru before receiving my order.
Overall, the service was unacceptable, and this is by far the worst McDonald’s location I’ve visited.
What are the operating hours for McDonald's in Pompano Beach?
McDonald's in Pompano Beach is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 320 NW 24th Street offers 24/7 drive-thru service.
Can I get McDonald's food delivered in Pompano Beach?
Yes, McDonald's offers delivery service daily from 5:00 AM to 2:00 AM with options including curbside pickup, same day delivery, and no-contact delivery.
What payment methods are accepted at McDonald's in Pompano Beach?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's in Pompano Beach have a mobile app for ordering?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What services does McDonald's at 320 NW 24th Street provide?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Walmart Supercenter for shopping, House of Bethany International for a visit, and Happy Liquors if you are planning to buy drinks.
Are there automotive services near McDonald's in Pompano Beach?
Yes, nearby you can find Land Rover Fort Lauderdale, Mercedes-Benz of Pompano, and Pep Boys for automotive needs.
Is there medical assistance close to this McDonald's?
Yes, Blue Ribbon Medical Clinic Group LLC and Annie L. Weaver Health Center are located close to the McDonald's at 320 NW 24th Street.
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