McDonald's

3.7
1610 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
320 NW 24th Street, Pompano Beach, FL
33060, United States

Hours

Reviews

3.7
1,610 reviews
5 stars
702
4 stars
295
3 stars
261
2 stars
87
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.

Staff Behavior

Numerous complaints were made about rude and unprofessional staff, particularly from management.

Food Quality

Several customers noted that the food was often cold, poorly prepared, or not fresh.

Cleanliness

Some reviews mentioned cleanliness issues, including unsanitary conditions and trash outside.
  • TI
    Thama Innocent
    Nov 14, 2025
    1.0
    Horrible customer service
  • RC
    ruben castillo
    Nov 7, 2025
    1.0
    Poor workers are overwhelmed took me 25 minute to get a 5$ mc chicken meal
  • AD
    Alex Delgado
    Nov 1, 2025
    1.0
    The service was extremely slow and the food is you know fast food
  • JS
    Jorge Sotelo
    Oct 21, 2025
    1.0
    DO NOT, I repeat, DO NOT come here. They take FOREVERRRRRR. You will regret waiting inside. If you pull up to this location and you see a long drive-through line and you think ordering inside will be a lot quicker then you are completely wrong. And don’t think that just because you say your order number that they’ll hurry up nope you’re gonna wait another 10 minutes if you weren’t attended to the first time. Drive to the one on Atlantic Boulevard if you have to, but do not come to this location
  • SW
    sonja wallace
    Oct 9, 2025
    1.0
    Today we were at store #24636 at the drive thru and I ordered our food, when we got to the 1st window to pay the young lady did not have the order in the system and we had to reorder, paid $10.46, we drove to the 2nd window to pick up order, the young lady gave us a L strawberry shake instead of a small strawberry banana smoothie, when we asked what the difference in price was she said she didn't know and had to find out, when she came back we were told a L shake was 3.49 and the small smoothie was 3.19, I then asked can I have the difference in what I paid back and the manager that I asked to speak with told the person that I should come inside to speak with her, mind you it was raining outside, and we could see her fussing through the window. The server told me at 1st that they're not giving me anything and I had to argue the fact that if I didn't have the $.30 difference to pay they wouldn't give me a L shake and I would have to order something else. Eventually they gave me back the $.30 but it was just the principle of it all which led me to write this review, which I never do.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Pompano Beach?

McDonald's in Pompano Beach is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 320 NW 24th Street offers 24/7 drive-thru service.