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McDonald's

3.7
(1635 reviews)

Business Details

320 NW 24th Street, Pompano Beach, FL
33060, United States
(954) 784-0440
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
320 NW 24th Street, Pompano Beach, FL
33060, United States

Hours

Reviews

3.7
1,635 reviews
5 stars
708
4 stars
297
3 stars
264
2 stars
88
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Management Issues

Several reviews mentioned unprofessional behavior from management and staff, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and friendly staff during specific visits.
  • JM
    John Maggio
    4 days ago
    2.0
    The food got me sick.
  • ES
    Elson Stealth
    Jan 23, 2026
    1.0
    Couldnt pick up either of my doordash orders, they treat delivery customers like trash, no they just ignore smh having a get together in the lobby smh whos the manager
  • WB
    William Brophy
    Jan 17, 2026
    5.0
    This MacDonald's would make Ray Kroc and /or the MacDonald's Bros proud It's got that relaxed atmosphere for customers-but underlying ultra smooth operations that insulates the customers from being ignored even during peak periods Result : they attain the high volume flow smoothly but not by making the customers pay the price of poor service Other establishments lol can handle high volume but customers suffer or pay the price by being ignored, waiting to make up for operational flaws Kudos to the patient and hardworking staff and management /Manager
  • JH
    J. Holder
    Jan 16, 2026
    1.0
    I had an extremely upsetting experience at this location. The cashier, Alerixa, repeatedly called me “an asshole” and used profanity in front of other customers and staff. This occurred after I placed an online order and waited inside when the drive-thru was temporarily closed. The manager, Charemka, acknowledged the behavior was wrong but did not stop it or remove the employee, while other staff laughed. Completely unprofessional and unacceptable customer treatment. ……….UPDATE……..UPDATE………UPDATE…… I was verbally cursed at by a cashier after politely asking about my delayed order, in front of other customers & staff. The manager acknowledged the behavior was unwarranted, tonight I went to pickup my order and see the employee is still working there, which made me feel embarrassed and uncomfortable returning. It sends the message that disrespect toward paying customers is acceptable, especially when management knows complaints won’t truly impact business. I won’t spend my hard-earned money at this location again.
  • SL
    Scratch Long
    Jan 11, 2026
    1.0
    This was one of the worst experiences I’ve ever had at a McDonald’s. The employee at the first window clearly needs additional training. There was no greeting, just “what do you want.” The service was extremely poor and came across as rude. I was not asked whether I was using the mobile app, which is usually standard. When I reached the second window, I was told to pull up near the door and that my food would be brought out. I waited over 10 minutes after waiting 8 minutes in the driver-thru before receiving my order. Overall, the service was unacceptable, and this is by far the worst McDonald’s location I’ve visited.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Pompano Beach?

McDonald's in Pompano Beach is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 320 NW 24th Street offers 24/7 drive-thru service.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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