Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pompano Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
284 reviews
5 stars
122
4 stars
37
3 stars
24
2 stars
16
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their friendliness while others were reported as rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
Several reviews highlighted poor food quality, including stale or improperly prepared items, while a few praised the freshness of certain products.
Cleanliness
Multiple customers noted cleanliness issues within the store, including dirty environments and unsanitary conditions.
Speed of Service
Customers frequently complained about slow service and long wait times, particularly in the drive-thru.
- JCJay CNov 15, 20251.0Rude nasty manager
- YMY. L. MOct 30, 20255.0Thank you Sheka for your service and professionalism. You went above and beyond to help Me with my coffee and the Halloween bucket.
- NNNickOct 27, 20251.0I don’t know who’s making the coffees but they suck pretty bad …. Are they even adding sugar?
- FHFran HanveyOct 23, 20255.0Cassie was a very polite person and very cheerful ty for a good experience
- CGChelsea GermanOct 15, 20251.0The “manager” Kassie (she even spelled her name for me when I asked for it for this complaint) was by far the most unprofessional and rude employee I have ever encountered. While I was trying to order my coffee, she insisted the drink I wanted “no longer existed.” When I tried describing it, she was dismissive and belittling, telling me it was discontinued. To make it worse, she repeatedly put the speaker on mute while I was trying to talk, and then carried on a personal conversation with another employee about their vacation leaving me stuck at the speaker. When she finally returned, I had to clarify if she was even speaking to me. She then handed the order over to another employee, Ms. P, who was polite, professional, and immediately confirmed that the drink I wanted is still on the menu—not discontinued. At the payment window, Kassie told me she “didn’t want to be bothered” and that she wasn’t “dealing with me,” and asked another employee to take my payment. Then she abruptly changed her mind and tried to take the payment anyway. At that point, I requested Ms. P complete the transaction instead, since Kassie had already made it clear she didn’t want to provide service. This was an extremely unpleasant and unprofessional experience. Kassie clearly needs serious customer service training or perhaps should reconsider working in a customer-facing role at all. On the other hand, Ms. P absolutely saved the experience and deserves recognition. ⭐ Ms. P: 5-star service! I sincerely hope she gets a raise for salvaging my visit. ⭐ Kassie: If I could leave 0 stars, I would.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Pompano Beach, FL?
Dunkin' in Pompano Beach is open Monday to Friday from 4:00 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location offers both delivery and curbside pickup services.
What special holiday beverages are available at Dunkin' now?
Currently, Dunkin' features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher on their holiday menu.
How can I order ahead from Dunkin' for a quick grab-and-go experience?
You can order ahead using the Dunkin’ mobile app or via their online order link to enjoy a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are the specialties of Dunkin' at 949 E McNab Rd, Pompano Beach?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' have a drive-thru and free Wi-Fi?
Yes, this Dunkin' location has a drive-thru and offers free Wi-Fi to its customers.
Is the Dunkin' location near any grocery stores where I can shop before or after my visit?
Yes, Publix Super Market at Pompano Plaza and Publix Pharmacy at Pompano Plaza are nearby, so you can conveniently shop for groceries or pharmacy needs before or after visiting Dunkin'.
Are there any fitness centers close to Dunkin' where I can work out before grabbing coffee?
Yes, Crunch Fitness is located nearby, making it easy to fit in a workout before or after enjoying your Dunkin' favorites.
What are some nearby retail stores or shopping options near Dunkin'?
Nearby shopping options include Tuesday Morning for home goods and discounts, Marshalls for clothing, and Office Depot for office supplies and printing services.