Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pompano Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff often described as rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and drinks made improperly.
Cleanliness and Hygiene
Several reviews mentioned unsanitary conditions, including dirty bathrooms and staff hygiene concerns.
Staff Attitude
A recurring theme was the negative attitude of staff, particularly during morning shifts, leading to a frustrating customer experience.
Mixed Experiences
While some customers praised specific staff members and had positive experiences, the overall sentiment leaned towards dissatisfaction.
EK
Eileen Kaur
3 days ago
1.0
The employees where rude and put cream in my drink although I said im allergic to it. When I told them about the mistake. The female manager was rude and said " It dont matter what is written on it, there is no cream in it". Also they closed the drive thru windows after saying that without letting me respond. Extremely rude female manager and staff !! Never going back to dunkin again !!
AA
Alejandro
5 days ago
1.0
This Dunkin’ Donuts is absolutely disgusting. The place was filthy, the employees’ uniforms were dirty and looked like they hadn’t been washed in days, and the way they spoke to customers was completely unprofessional. It’s honestly the worst service I’ve experienced in years.
And just to add to the madness — they handed me a giant muffin on top of the coffee lid in the drive-thru. The only reason I’m even eating the muffin is because I’m pretty sure it’s not made on-site… and as for the coffee, well, we’ll see.
This location is a complete disgrace to the Dunkin’ brand. It needs to be shut down or have the entire staff replaced immediately.
VI
Veve Idriss
Nov 27, 2025
1.0
We came at Thanksgiving morning very early, We asked for Medium macchiato with vanilla and almond milk, which is iced, And we said cocoa mocha signature latte And we told her we wanted it hot and we made sure we said that, Lady wasn’t paying attention, And then when she gave us our coffees, we told her we asked for Coco mocha signature latte Hot she start arguing back-and-forth without saying sorry , No, you weren’t paying attention, I am very disappointed at this Dunkin’ Donuts. Every Dunkin’ Donuts I go to. I’m very happy expect for this one, The employee was very rude Instead of apologizing, we had to apologize for her cause she wasn’t feeling in the mood to serve us, she had a whole attitude, my mom kept telling her happy Thanksgiving she didn’t answer back, It’s very disgusting. She’s very rude, If you want a good coffee Don’t go to the Cypress Dunkin’ Donuts they are the worst, Couldn’t even bother to apologize when she messed up my order, my mom kept apologizing for her She was very, not in the mood to serve us probably because she had to work on Thanksgiving, which is not our problem, you always have to serve a customer with a smile, disrespectful Ugly attitude! What’s a shame
AB
Avery Van Buren
Nov 23, 2025
1.0
Has always been great! I am a local, have been coming since this location opened. Service was still good, just one very huge issue that I cannot help it, I have to say something. Was there this Saturday, around 6pm after running errands to get kids donuts, and myself a pick me up. A tall man working, long hair, probably 20’s even might be early 30’s started to I guess make our order. I watched him pick his nose, quite a few times, and put his same finger also in his ear, no gloves on. I guess he saw me look, because he quickly stopped to put gloves on, without washing his hands! He seemed very nervous. He then put the kids bag of donuts, and my coffee on the counter and ran away it seemed like. Please teach your staff about hygiene! My 3 year old saw it and said mommy he did not wash his hands!
CR
chase roberts
Nov 15, 2025
1.0
people were so rude and i
got bagel minis and the cream cheese gave me 2 degree burns. not looking to press charges but insane they don’t even tell you it’s hot!! i have bubbles and blisters on my tongue and my fingers from how hot!!!!!
What are the operating hours of Dunkin' in Pompano Beach, FL?
Dunkin' in Pompano Beach is open from 4:00 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on Saturdays and Sundays.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch.
What new or seasonal drinks does Dunkin' currently offer?
Dunkin' currently features the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher on their holiday menu.
Can customers order Dunkin' products through a mobile app?
Yes, customers can order ahead using the Dunkin' mobile app available on Apple and Android devices for a fast grab and go experience.
What are some nearby places customers might visit before or after Dunkin'?
Nearby places include Flower Cottage café, Pandora Jewelry store, and the Lighthouse Medical Center. Customers can enjoy a coffee at Dunkin' before shopping or visiting the medical center.
Is there a convenience store near Dunkin' where I can pick up essentials?
Yes, there are several convenience stores nearby including 7-Eleven and Cangrejadaspuertoguayas, which are convenient for picking up essentials.
Are there entertainment options near Dunkin' in Pompano Beach?
Yes, Lazerland of Pompano offers laser tag and entertainment nearby, which could be a fun activity before or after your visit to Dunkin'.
Does Dunkin' in Pompano Beach have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru service for customer convenience.
What types of products and specialties can I expect at this Dunkin' location?
You can enjoy coffee, espresso, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and many premium beverages.