Dunkin'

3.9
847 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Poinciana, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
800 Cypress Pkwy, Poinciana, FL
34759, United States

Hours

Reviews

3.9
847 reviews
5 stars
462
4 stars
136
3 stars
89
2 stars
43
1 star
117

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Customer Service

While some reviews praised friendly staff, others highlighted rude behavior from management and inconsistent service quality.

Food Quality

Several customers noted that food items, particularly donuts and sandwiches, were often stale or poorly prepared.

Cleanliness

The cleanliness of the location was frequently criticized, with mentions of dirty restrooms and an unkempt atmosphere.

Consistency

Customers expressed concerns about the inconsistency in drink preparation and food quality, with some items being good on certain days and poor on others.
  • AR
    Ana R
    Dec 29, 2025
    3.0
    They tend to mess things up alot so double check ur order
  • RO
    Roxchelle Ortiz
    Dec 24, 2025
    2.0
    I payed for a medium hot chocolate and the cup was not filled correctly half of the cup was empty.
  • IC
    Ileanys Campos
    Dec 24, 2025
    2.0
    I love coming here for the food, the employees always treat me great. Today we had a simple misunderstanding and the egg was missing in my sandwich. We walked in to ask if we can get a new one and the manager of the facility crumbled up the previous sandwich and yelled very rudely at her employees. Very disappointed in the management, the employees don’t deserve to be treated that way.
  • JJ
    Justine J.
    Dec 24, 2025
    1.0
    They never get the ice coffee right. Even when you’ve ordered 1 or 2 additional espresso shots, the drink will always look light and basically just milk. I’ve had to put 3 additional espresso shots on a latte (which should already come with 2 espresso shots) and a dunkalatte (which should have an espresso and a coffee milk). My drink should not be looking super light. It doesn’t even taste like coffee. At this point it’s just wasting money.
  • BV
    Beez Vin
    Dec 20, 2025
    1.0
    When I ordered iced coffee with no ice it came like this and the employee told me you ordered without ice 😂 so what are they selling ice?

Frequently Asked Questions About Dunkin'

What are the hours of operation for this Dunkin' location in Poinciana, FL?

This Dunkin' location is open 24 hours every day of the week.

What types of meals does Dunkin' in Poinciana serve?

They serve breakfast, lunch, and brunch meals.