Tropical Smoothie Cafe

4.2
266 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Location

Tropical Smoothie Cafe
1013 South University Drive, Plantation, FL
33324, United States

Hours

Reviews

4.2
266 reviews
5 stars
179
4 stars
34
3 stars
18
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and attentive, while others reported rudeness and lack of urgency.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect charges.

Wait Times

Long wait times were frequently mentioned, with customers expressing frustration over delays in receiving their orders.

Food Quality

Food quality received mixed feedback; while some enjoyed the smoothies and food, others reported issues with freshness and preparation.

Staffing Issues

Many reviews highlighted understaffing as a significant problem, leading to slow service and poor customer experiences.
  • NE
    nathalie enriquez
    Nov 10, 2025
    1.0
    They say they give you a free smoothie when signing up to their mobile app. They do not.
  • YD
    Yadira Diaz
    Nov 8, 2025
    5.0
    Love coming to this location. The employees know my order and make it to perfection. The manager Jessica is a sweet heart keep doing your thing mama.
  • JS
    Joel S
    Jul 28, 2025
    5.0
    Great food and great customer service, definitely not like the other Tropical Smoothie's in the city
  • MI
    Michael Isa
    Jun 26, 2025
    1.0
    The stuff is very rude, I asked few times for less ice in my smoothie instead she did an extra ice , and the salad bowl was half empty. Stay away from this location.
  • JM
    jenny martin
    May 28, 2025
    1.0
    Order ahead is never ready. I’ve been here twice and had to wait an additional 20 minutes after the app “ready to pick up at” time. Today they handed out free smoothies for 10 minutes before even starting to paid orders.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe on weekdays?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday.