Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.6
1,457 reviews
5 stars
639
4 stars
256
3 stars
153
2 stars
90
1 star
319
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and attentive, while others reported poor service and unprofessional behavior.
Food Quality
Food quality is inconsistent; while many enjoyed the taste and freshness, several customers complained about dry or tasteless food and incorrect orders.
Cleanliness
The restaurant is generally reported as clean, but there are concerns about kitchen hygiene and food handling practices.
Management Issues
Frequent mentions of poor management leading to service delays, incorrect orders, and overall dissatisfaction among customers.
- DMDaddy MITCHELL2 days ago5.0Drive thru is always fast
- DVDowry ValdezJan 5, 20265.0Excelente gracias por todo su apoyo y oraciones
- PSPetal SinclairDec 23, 20255.0Good customer service. food was tasty and I didn't have to wait long to get served. I love the location I visited off university and Broward. I love the garlic sauce it's my favorite for me I consider polo Tropical to be a good place to eat not too expensive. and they don't served you all that greasy food that you would most time find at most fast food locations I love the Cesar Salad. Place is clean so next time you're in the neighborhood drop on by and experience it.
- ECEmmanuel CordovaDec 14, 20253.0Food is good places clean. My only problem is almost every time that I go to this location they never have the chimichurri in stock.
- SFShereece Fleming-FreemanDec 4, 20252.0Play Secur out for whole chicken received on dark meat. Called to get my order redone. Their customer service is awful. You get the same lines telling you supervisors are in a meeting. They return your call as soon as possible. But at the time, the young man told me they could not correct my order never going back.
Frequently Asked Questions About Pollo Tropical
What are the regular operating hours for Pollo Tropical in Plantation, FL?
Pollo Tropical in Plantation, FL is open daily from 10:30 AM to 12:00 AM (midnight).
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery. You can order online at https://order.pollotropical.com/menu/pollo-tropical-broward-university-plantation-fl/
Where is Pollo Tropical located?
Pollo Tropical is located at 50 N. University Drive, Plantation, FL 33324, USA.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and other Latin American dishes, including their signature grilled chicken and mojo roast pork with black beans and rice.
Does Pollo Tropical accommodate vegetarians and children?
Yes, Pollo Tropical offers vegetarian options and has a children's menu available.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards, as well as debit cards and mobile NFC payments.
Is Pollo Tropical wheelchair accessible?
Yes, Pollo Tropical has wheelchair accessible entrance, parking, seating, and restrooms to accommodate customers with disabilities.
Are there nearby places to visit before or after dining at Pollo Tropical?
Yes, nearby attractions include Kaluz Restaurants for cocktails and dining, and Hotel Azura Mateo near the beach for accommodation and relaxation.
What nearby services could be useful if visiting Pollo Tropical?
Nearby services include Shell gas station for fueling and convenience, and Plantation Animal Hospital for pet care nearby.
How can I reach Pollo Tropical using local transportation services?
Local transportation services like MAP Broward taxi service operate nearby, which can help you get to and from Pollo Tropical with ease.