Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.8
2,440 reviews
5 stars
1,088
4 stars
498
3 stars
352
2 stars
163
1 star
339
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Mixed reviews on food quality; some praised the taste while others complained about undercooked or poorly prepared items.
Management Concerns
Several reviews highlighted unprofessional behavior from management, including refusal to issue refunds and poor handling of customer complaints.
Cleanliness
Customers expressed concerns about cleanliness, with reports of dirty dining areas and unsanitary food handling practices.
Consistency
Feedback indicated inconsistency in food preparation and service quality, with experiences varying significantly depending on the time and staff.
- PSPeaceful SolutionsNov 11, 20255.0Great place clean & great food
- QQQueenSitaNov 10, 20252.0Food quality was very poor. It's not worth the money spent.
- WTWan TsangNov 9, 20251.0Today is my birthday and I got free burned and dry chicken. Just because is free, that doesn't mean you can give me dry and burnt chicken. Also the black beans was plain and unseasoned.
- LPLeni PitchonNov 4, 20251.0i ordered the pollo vieja quesadilla for 7.99 luis tax j got one of the most awful, greasy tasteless meals i’ve ever had DISGUSTED
- DSDiamond SmithOct 4, 20254.0I love this location because they are fast and the food Is always fresh . When I got home me and my wife started eating and noticed how hard and dry the rice was. We couldn’t enjoy it how we want too because of that. I just want them to pay more attention to how they cook things for now on. Whoever ate this batch of rice as well can tell you how hard and dry it was. That’s why I rate it what I rate it cause this the first time this happened to us.
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical in Plantation, FL?
Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM.
What are the dine-in hours for Pollo Tropical at 300 North State Rd 7?
The restaurant is open for dine-in daily from 10:30 AM until midnight, except on Christmas Day when it is closed.
Where is Pollo Tropical located in Plantation, FL?
Pollo Tropical is located at 300 North State Rd 7, Plantation, FL 33317, USA.
Does Pollo Tropical offer online ordering and delivery services?
Yes, you can order delivery online through their website at https://order.pollotropical.com/menu/pollo-tropical-north-state-rd-7plantation-fl?handoff=delivery.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical specializes in Cuban and other Latin American dishes featuring fresh 24-hour citrus marinated chicken and other traditional flavors.
What payment methods does Pollo Tropical accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Are there nearby points of interest close to Pollo Tropical in Plantation?
Yes, nearby places include Donna's Caribbean Restaurant, Prime Jewelry and Pawn, and Goa Ultra Lounge, which offer dining, shopping, and nightlife options for visitors.
How can the nearby Prime Jewelry and Pawn be useful for customers visiting Pollo Tropical?
Customers can visit Prime Jewelry and Pawn nearby for shopping needs like jewelry or discount store items before or after dining at Pollo Tropical.
Is there convenient automotive service near Pollo Tropical?
Yes, locations such as Intoxalock Ignition Interlock, Foreigntech automotive repair, and Strickland Brothers 10 Minute Oil Change are nearby for vehicle services.
Can visitors combine their dining experience at Pollo Tropical with nearby lodging options?
Yes, Windsor 335 Apartments and Plantation Inn Hotel & Lounge are nearby accommodations available to guests.