Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.8
2,452 reviews
5 stars
1,095
4 stars
501
3 stars
351
2 stars
165
1 star
340
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about undercooked or poorly prepared items.
Management Concerns
Several reviews highlighted unprofessional behavior from management, including refusal to issue refunds and poor handling of customer complaints.
Cleanliness
Customers noted cleanliness issues, including dirty floors and unsanitary practices.
Positive Experiences
Despite the negative feedback, some customers expressed satisfaction with the food and service, particularly praising specific staff members.
- JMJohn Anthony Miranti4 days ago5.0It's Pollo Tropical. What do you expect
- DDDaniel DayesDec 23, 20252.0Drive thru exchange sucks. The intercom NEVER works. Which ALWAYS has the drive thru line backed up
- ARAlice Louise RosaDec 6, 20251.0HAPPENED AGAIN! I ordered ALL THE WAY and came with NOTHING SECOND TIME this is ridiculous I wanna a refund
- QQQueenSitaNov 10, 20252.0Food quality was very poor. It's not worth the money spent.
- WTWan TsangNov 9, 20251.0Today is my birthday and I got free burned and dry chicken. Just because is free, that doesn't mean you can give me dry and burnt chicken. Also the black beans was plain and unseasoned.
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical in Plantation, FL?
Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM.
What are the dine-in hours for Pollo Tropical at 300 North State Rd 7?
The restaurant is open for dine-in daily from 10:30 AM until midnight, except on Christmas Day when it is closed.
Where is Pollo Tropical located in Plantation, FL?
Pollo Tropical is located at 300 North State Rd 7, Plantation, FL 33317, USA.
Does Pollo Tropical offer online ordering and delivery services?
Yes, you can order delivery online through their website at https://order.pollotropical.com/menu/pollo-tropical-north-state-rd-7plantation-fl?handoff=delivery.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical specializes in Cuban and other Latin American dishes featuring fresh 24-hour citrus marinated chicken and other traditional flavors.
What payment methods does Pollo Tropical accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Are there nearby points of interest close to Pollo Tropical in Plantation?
Yes, nearby places include Donna's Caribbean Restaurant, Prime Jewelry and Pawn, and Goa Ultra Lounge, which offer dining, shopping, and nightlife options for visitors.
How can the nearby Prime Jewelry and Pawn be useful for customers visiting Pollo Tropical?
Customers can visit Prime Jewelry and Pawn nearby for shopping needs like jewelry or discount store items before or after dining at Pollo Tropical.
Is there convenient automotive service near Pollo Tropical?
Yes, locations such as Intoxalock Ignition Interlock, Foreigntech automotive repair, and Strickland Brothers 10 Minute Oil Change are nearby for vehicle services.
Can visitors combine their dining experience at Pollo Tropical with nearby lodging options?
Yes, Windsor 335 Apartments and Plantation Inn Hotel & Lounge are nearby accommodations available to guests.