Five Guys

4.3
1483 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 801 S. University Drive in Plantation is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
801 S. University Drive, Plantation, FL
33324, United States

Hours

Reviews

4.3
1,483 reviews
5 stars
931
4 stars
326
3 stars
105
2 stars
39
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted rude staff and poor customer service experiences, with long wait times and unprofessional behavior noted.

Food Quality

While many customers praised the food quality, there were complaints about inconsistencies, such as undercooked burgers and soggy fries.

Cleanliness

Some customers reported cleanliness issues, particularly in the dining area, which affected their overall experience.

Atmosphere

The loud music and environment were frequently mentioned as detracting from the dining experience.

Pricing Concerns

Several reviews expressed dissatisfaction with the high prices relative to the quality of food and service.
  • DE
    Devine EarthAngel
    1 day ago
    5.0
    The best burgers anywhere in the south east
  • GM
    Gabriel Mendez
    5 days ago
    5.0
    Great service. They helped make my special request with no issues and were very polite and accommodating. Great service from today. Kadijah One of the better five guys ive been to!
  • AM
    Alicia McKenna
    Dec 30, 2025
    1.0
    The employee was beyond rude, the place is extremely dirty, and the music is so loud, you can’t even have a conversation.
  • VS
    Vanessa Serrano
    Dec 13, 2025
    5.0
    A comparación del clásico Five Guys me pareció que las hamburguesas estaban un poquito quemadas. La atención como siempre es buena, lugar limpio y ordenado.
  • DM
    Dan Mason
    Dec 13, 2025
    3.0
    Unfortunately, this Five Guys location fell short on service. Our order took about 15 minutes longer than the quoted time, and when we asked about it, the staff was very rude and unprofessional. Delays happen, but how customers are treated during them really matters—and this experience was disappointing

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.