Five Guys

4.3
1473 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 801 S. University Drive in Plantation is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
801 S. University Drive, Plantation, FL
33324, United States

Hours

Reviews

4.3
1,473 reviews
5 stars
923
4 stars
327
3 stars
104
2 stars
39
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude staff and long wait times being common complaints.

Food Quality

While some customers praised the food, others experienced issues with incorrect orders and poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and with food handling.

Atmosphere

The restaurant's atmosphere received mixed reviews, with complaints about loud music and a lack of a welcoming environment.

Pricing

Customers frequently mentioned that the prices are high compared to the quality of food and service received.
  • DV
    Denise Velez
    Oct 26, 2025
    1.0
    Cashier very rude. I spent $60 on food bought a bottled Coca-Cola and asked for a cup with ice gave me an attitude and offered me a water cup. Wanted to pour the damn soda in the cup. I guess they’re $.30 is worth my business. very rude staff been into other locations. This is the worst one in plantation. Florida will never come back here and we’ll recommend people to choose another location.
  • AG
    amanda gonzalez
    Oct 16, 2025
    1.0
    The places wasn't very welcoming staff coughing over food. Cashier was very rude. Place needs more customer service training.
  • EB
    eric blando
    Sep 3, 2025
    5.0
    Food was great and Larry was amazing. Best service I’ve had in a very long time.
  • NE
    Nick Edward
    Aug 15, 2025
    1.0
    Not on time.bad service
  • RK
    Rick Keemer
    Aug 15, 2025
    1.0
    Just went to five guys i was very disappointed at the fountains simple order got no mustard no ketchup no anything i ordered the places at the bottom now save yourself the problem 😡😡😶‍🌫️👌

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.