As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or undercooked items, while others praised the freshness.
Long Wait Times
Several reviews mentioned excessively long wait times for food, particularly during busy hours.
Cleanliness
Customers expressed concerns about cleanliness, noting dirty conditions and unsanitary practices among staff.
JR
Jeff Reigel
4 days ago
1.0
Was spending money here every week and getting the same ignorant service. Today it ended as I went elsewhere where they were nice and gladly accepted my money. I can spend my money somewhere else every week where they are pleasant when they take your order. If you want nice service GO ELSEWHERE!!
YB
Yuckks Builds
Nov 8, 2025
1.0
The food sucked ! Bad enough checkers fell off and should be closed down by now but O at least thought this visit would have changed my mind . The fries was probably the best food out the bag. The patty was paper thin, the cheese looked slapped on last minute , burger so cold the cheese wouldn’t melt i can go on and on but I’ll stop here. Save your money
AA
Alexander Avalos
Oct 16, 2025
1.0
Manager was yelling at employee and employee almost blew his top and delayed my food and gave me burned fries
JH
Johnnie Henderson
Oct 15, 2025
1.0
Hands down worst experience i’ve had at a fast food restaurant ever. I ordered and paid and was told to go to the other side of the drive through to wait for my order and for 20+ minutes i sat in my car watching all the cars that ordered after me being served first. All whilst staff and management seemed to be arguing inside the restaurant over something. This will 100% be my last time coming to this location, and I advise anyone thinking about coming here not to.
MZ
micheal zone
Oct 9, 2025
5.0
I recently had the chance to visit a place in South Florida that really captured the essence of the region. From the moment I arrived, the atmosphere was welcoming and vibrant. The staff were attentive without being overbearing, and everything felt thoughtfully curated—from the decor to the overall vibe.
Whether you're a local or just passing through, this spot offers a great blend of comfort and character. It's the kind of place that invites you to slow down, soak in the surroundings, and enjoy the moment. I’d definitely recommend checking it out if you're in the area!