Charleys Cheesesteaks

Reviews

• AS

  Anthony Salomone

  Feb 24, 2026
  1.0
  Saw a cockaroach at this location last time i came didn’t come back for like 6 months. Came back today and they want a dollar for a refill lol.
• MM

  michele martin

  Feb 11, 2026
  1.0
  I had a very bad experience with Pauline. My food was too salty, she refused to give me a refund or to even change my order for something else. No where in the store does it says No exchange or no refund. Pauline must be the owner. I've seen complaints after complaints and she's still there. Bad business
• JP

  Jina Paul

  Dec 7, 2025
  1.0
  The owner Mrs Paulina is very rude and disrespectful to me and other customers she yelled at me I'm just a customers this location need a new owner and they very cheap when it comes to plastic bags they give paper bag another too 🙃 you guys are loosing customers and she was snapping at another customer
• JS

  J. Shields

  Nov 25, 2025
  1.0
  I have been coming to this location for years. This location was my daughter’s first job. The previous owner was wonderful and managed this location at top tier. Fast forward to present day, I will never order food from this location again. Yesterday’s experience was terrible. I patiently waited 45 minutes for my order that was mediocre at best. The staff here not only works at snail speed but they also have zero interpersonal skills. It was as if it was everyone’s first day of work. As my patience ran low, and I asked for the extra ranch I had paid for, I said “it should be free for the long wait”, the “manager” refused to look at me or make eye contact with me when I asked to speak to her. Poor customer service! I wish the “manager” the best of luck in her business venture at this location however from all the reviews, looks like she needs to step up her game.
• SS

  Sara Coburn Smith

  Nov 20, 2025
  1.0
  If I'd done my research before I stopped by this location, I probably wouldn't have stopped here and would've driven further to the place I frequent. I had a horrible experience today! The lady in the picture and review above (an older Jamaican woman) was extremely rude and obnoxious. Clearly she needs some training, as she doesn't know anything about great customer service. It's not a location I'd recommend or visit again. Ma'am, you've got to do better!