Buffalo Wild Wings

3.6
2069 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
8000 West Broward Boulevard, Plantation, FL
33388, United States

Hours

Reviews

3.6
2,069 reviews
5 stars
940
4 stars
350
3 stars
207
2 stars
126
1 star
446

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, unresponsive staff, and long wait times before being acknowledged or served.

Food Quality

Several reviews highlighted issues with food quality, including undercooked items, stale fries, and incorrect orders.

Positive Staff Experiences

Despite the negative feedback, several customers praised specific servers, particularly Val and Chardonnay, for their attentive and friendly service.

Cleanliness Concerns

Customers noted unsanitary conditions, including dirty tables and concerns about food hygiene.
  • SG
    Shericka Green
    3 days ago
    2.0
    This is my second time going to this location first time was ok but this time I walked in with my son the sign says see bartender for seating we walked over to the bar waited for about 5 minutes until someone came out the guy just walked pass us like we were invisible no acknowledgement he was assisting two ladies who were together that was before us which is fine but like I said no acknowledgement that we were there. When he was finished with the ladies he proceeded to do something then walk back over to the desk a family walks in and he seats them immediately knowing that me and my son were there before them so I walked out. Im very big on customer service and tip people based on there service. I was very disappointed.
  • TD
    Tung Do
    Jan 3, 2026
    2.0
    First and last time to this location. I went there with my son and his friend around 8:00 PM on a Saturday. They ordered the same meal, buffalo chicken wrap without tomatoes. One wrap came out correct. One wrap came out as a plain chicken wrap. After several minutes, we had to wave down our waitress to let her know that one of the wraps was incorrect. She took the wrap back to the kitchen. It took awhile for the order to be corrected. By the time his meal was brought back out, his friend and I were about 3/4 done our meals (I ate my 10 wings slowly). The waitress didn't confirm that the order was correct when she dropped off his meal. She ran off. His order was incorrect again. It had buffalo sauce, but this time it had tomatoes, which he requested to have on it. He removed the tomatoes and ate what he could, but it didn't taste all that good. He made the best of it. When our waitress eventually returned, we got the check and let her know that the kitchen screwed up his order a 2nd time. She said she would get the manager. Well, she returned with a message from the manager. The manager's message was that there was nothing she could do because we didn't send it back a 2nd time. My goal wasn't necessarily to get a free meal because my son did eat most of it. I would have liked to discuss the level of service with the manager. But my impression is that the manager did not feel like it was worth her effort to come speak with me. Maybe the service is better during peak hours. On a Saturday night, when there was maybe 20 customers in the place, the service was extremely sub-par. Maybe the waitress was overloaded. Maybe they were understaffed. I've never run a restaurant. So I wouldn't know. I don't think I need to have restaurant experience to know that it was quite obvious that the manager did not feel that it was worth her time to come speak to a customer who had a problem at her establishment.
  • JL
    Jacques De Lioncourt
    Dec 22, 2025
    1.0
    Didn’t even get to eat, super slow but no one was talking to guests entering the store. Bartenders stared at people standing in the entrance instead of telling them to walk to the bar for service. Tables all dirty, sat at the bar and still was not recognized. Rude staff and no communication. Stay far away from this location.
  • TG
    Tanya Grace
    Dec 11, 2025
    2.0
    ✨First visit to Buffalo Wild Wings… I was in the area and decided to stop in to pick up dinner on a weekday afternoon. I found a coupon online and called ahead to place a pick up order. When I arrived it was not crowded inside. The restaurant is located at the entrance of the Broward Mall. It seems like a quaint place to watch the latest and greatest sporting events on the large screen televisions. Unfortunately I was unimpressed by the food. I ordered the non- breaded chicken tenders (on the menu they are called “dippers”). It came with fries and I added two Mac and cheese sides to the order. The meal came up to $50 😩. I tried taking a bite of each order of the chicken tenders and to put it politely both orders were undercooked. Very unfortunate about the food but the employees seem very hard working.
  • JA
    Jason Aikens
    Dec 9, 2025
    5.0
    Rocky was flying solo on the floor but didn't treat us in a way that made us feel like she didn't have time. Very calming presence and stayed positive the entire time we were there. Much respect and appreciation for her attention and consideration. She deserves to be allowed to have a large section, clearly handled herself and probably added to the experience knowing our bartender/server wasn't missing because she was texting in the back, but because she was a super hero holding down the entire bar and 4 tables solo. Food was also on point this time. It deserves 5 stars but was over shadowed by Rocky's service.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Plantation specialize in?

Buffalo Wild Wings in Plantation specializes in award-winning Buffalo, New York-style wings with 26 sauce and seasoning options.

What are the operating hours of Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open Monday to Friday from 11:00 AM to midnight, with extended hours until 1:00 AM on Tuesday through Friday.