At Wendy’s in Plant City, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Plant City, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and even raw chicken.
Management Concerns
Several reviews highlighted unprofessional behavior from managers and staff, contributing to a negative customer experience.
Technology Problems
The new AI ordering system received criticism for being inefficient and causing order errors.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and malfunctioning restrooms.
RC
Roger Duran (Caleño)
Dec 30, 2025
1.0
A multi billion dollars business that doesn't have change for a $100 is wild, largest bill take is $50 if I have not eaten at Wendy's before, this closes the deal will never ever buy here, don't deserve my business or money
DH
David Heller
Dec 21, 2025
1.0
You have to order - in a drive thru - through an AI chat bot. It's so awful. It takes forever, does not understand American standard (God help you if you have an accent), and is a clear effort to cheapen an already cheap experience.
Fast food, meet airline customer service.
HH
Hubbl3
Nov 21, 2025
5.0
Manager was awesome thanks again man
AC
Arturo Cantu
Oct 20, 2025
1.0
I am writing to express my disappointment with the service I received at this Wendy's location. As a local resident living within walking distance, I have consistently valued the convenience and affordability of this restaurant, particularly during challenging times. Today, I placed a mobile order through Uber for pickup, and upon arrival, I approached the counter while monitoring my phone, which indicated that my order was still being prepared. The shift leader, recognizable by her blue button-down shirt, gave me a questioning look, prompting me to inform her that I had a mobile order. She then turned to a man wearing a black shirt, who appeared to be searching for my order on the POS system. Moments later, my phone displayed an apology message stating that Wendy's was unable to fulfill my order. I inquired about canceling the order, and the man claimed that this was not possible. When I asked if he was the general manager, he confirmed that he was. I expected him to offer to take my order while accessing the POS system, but he did not. Despite waiting for a few seconds, he failed to take my order . Notably, my past experiences at this location have been exceptional, but the service I received today was subpar, and the staff seemed unconcerned with upholding the brand's standards or providing a welcoming experience for a local customer
MB
Mel B
Oct 4, 2025
1.0
I had a terrible experience at this Wendy’s. I asked for a refund for an upcharge on a drink they didn’t even have, and instead of handling it professionally, the staff laughed at me. The manager was present and did nothing to correct their behavior. When I later called to ask for the district manager’s number, Shawn rudely refused to provide it and told me to “Google it.” Completely unprofessional and disrespectful.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Plant City?
The drive-through at Wendy's in Plant City is open daily from 6:00 AM to 1:00 AM.
Does the Wendy's in Plant City serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery near Plant City, FL?
Delivery availability can be checked by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
How can I contact the Wendy's at 1601 W. Baker in Plant City for feedback or questions?
You can call the location directly at (813) 754-6096 or contact the Customer Care team via live chat or phone at 888-624-8140.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details can be viewed at order.wendys.com or on the Wendy's mobile app after selecting this location.
What payment options does Wendy's in Plant City accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
Is there a Wendy's app to order food or get deals in Plant City?
Yes, you can use the Wendy's app or quick link https://m-wendys.app.link/l6I2YpOzMMb to order and access specials and deals.
What nearby medical facilities are close to Wendy's in Plant City?
Nearby medical facilities include Urgent Care USA, South Florida Baptist Outpatient Rehabilitation Center, Orthopaedic Medical Group of Tampa Bay, and BayCare hospital.
Are there banks near Wendy's at 1601 W. Baker for convenient access?
Yes, Bank of Central Florida and Trax Credit Union are nearby for banking needs.
What other food options are available near Wendy's in Plant City?
Nearby food options include another Wendy's location and Maryland Fried Chicken for chicken and fast food variety.