McDonald's

3.2
3139 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2601 Thonotosassa Rd, Plant City, FL
33563, United States

Hours

Reviews

3.2
3,139 reviews
5 stars
1,002
4 stars
558
3 stars
505
2 stars
275
1 star
799

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with some customers experiencing food safety issues.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Staff Attitude

Customer service was often described as rude or unprofessional, with some employees appearing disinterested in their work.

Positive Experiences

Despite the negative feedback, there were a few positive mentions of friendly staff and quick service at certain times.
  • AS
    Alex Hevia Schlindwein
    1 day ago
    1.0
    Literally the worst McDonald’s I’ve ever been to. Smelled like they were having a sanitation issue when you walked in. Took forever with our order. Fries were not fresh. And no diaper changing table in the bathrooms. They have some quote on the wall about family but then don’t even have a changing table. Will do whatever possible to never go to this McDonald’s again.
  • DS
    Dan Schlindwein
    1 day ago
    1.0
    All the people going between Tampa and Orlando and this is what this store is? Absolutely sad state of affairs - where are the brand standards ? STAY AWAY. Long wait, store not clean. Go to the Chick Fil A up the road - find a Burger King a couple exits down - anywhere but this store will be guaranteed to be better. Visited on 11/23 at about 1:09 pm.
  • CC
    Carl Capello
    1 day ago
    4.0
    This location does not have self service soda machine. Kinda annoying if you need a refill. Also, using the McDonald's app after 10 or 11 pm, it changes to breakfast so you can't use the app to order dinner at that time. You can still put use at restaurant to get any of the deals available in app.
  • MM
    Michelle
    3 days ago
    3.0
    This place is for the birds, it says open 24 hours but sometimes when you go there they're closed. For the 24-hours they only have one lane open, and the food is not always hot most of the time it tastes like it's been microwaved. The prices are absolutely ridiculous, and that's in any of the McDonald's locations
  • AM
    Autumn McHalffey
    4 days ago
    2.0
    Smells like raw sewage. Passing through town to Tampa. Outside does NOT stink. I had to cover my face while ordering due to the intense smell.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2601 Thonotosassa Rd, Plant City, FL?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-through service?

Yes, the McDonald's at this location has a drive-through that is open 24/7.