McDonald's

3.4
2352 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2001 Redman Pky, Plant City, FL
33566, United States

Hours

Reviews

3.4
2,352 reviews
5 stars
830
4 stars
424
3 stars
400
2 stars
207
1 star
491

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially for drive-thru and curbside orders, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order fulfillment.

Customer Service

Feedback indicated a mix of positive and negative experiences with staff, with some praising friendly employees while others reported rude or unprofessional behavior.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or stale items, as well as concerns about food safety.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in restrooms and dining areas, impacting overall customer satisfaction.
  • RM
    Rachel Marquetti
    4 days ago
    1.0
    The orders are always wrong and when they tell you to park for them to bring whatever is missing ,the food they gave you at the window first is cold by the time they bring you the rest of the food.
  • DC
    Destiney Crain
    6 days ago
    1.0
    I go through the drive thru and as usual when i order at night they only give me ketchup on my sandwich so i send it back because im not making the mistake of driving off again so i all if they can actually make my food the way it comes and they literally put one pickle on it and the fattest scoop of onions when i called to have it fixed they told me i have to come now or tomorrow or they can’t do anything but i literally live in mulberry and work in plant city so its not simple for me to just come on their time we get to work realized they only put ketchup on my boyfriends sandwich as well and didn’t give him sauce i have yet to come here at night and my order be right
  • DT
    David Thorpe
    Nov 16, 2025
    5.0
    Consistently the best quarter pounders I've had. I don't know what they're doing differently, but keep doing it.
  • TM
    Tiffany Marquis
    Oct 26, 2025
    4.0
    First time in here and even though it was busy Marty was leading the other employees and trying to make it happen for everyone waiting. I appreciate that and wanted to mention her. She’s killing it y’all!👏🏽 Good leadership and customer service from any fast food restaurant these days is so hard to see.
  • KF
    Kaitlyn Fork
    Oct 17, 2025
    2.0
    Never have a problem with the food or workers themselves. But wait times are ridiculous. On multiple occasions i have waited over 20 minutes for a single order. Ive given up on waiting at curbside pickup since it feels like they don’t care how long it takes to get the food there. Ive sat there and watched cars knew weren’t in line when i got there go all the way around the drive through and get there food before i ever get mine. Not to sound like the drive through is efficient either. Today, i had an order for a nugget meal placed online. I was in that drive through for 30 minutes. After i’d finally gotten my food and driven away, i realized they gave me the wrong order. Sorry to the family who got mine while i got at least 3 peoples meals. If youre ever in a rush, this is not the place, and i would not consider this “fast” food.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's Plant City location?

McDonald's in Plant City is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at 2001 Redman Pkwy?

Delivery is available Monday through Sunday from 5:00 AM to 11:30 PM, with slight variations such as closing at 11:00 PM on Wednesdays and extended delivery until 12:30 AM on Fridays and Saturdays.