As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous customers reported slow service, long wait times, and staff ignoring them at the drive-thru and walk-up windows.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Customer Experience
Several customers expressed dissatisfaction with rude or unprofessional staff behavior, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
KO
Kimberly Owens
4 days ago
4.0
The food tastes good but the service depends on who is working.
TS
Tracy Sumner
Dec 19, 2025
5.0
Nice 👍🙂
SS
Sasha Silva
Nov 8, 2025
1.0
i go here during lunch breaks and every time i’m waiting almost 10 minutes before i’m even acknowledged at the window. zero cars in the drive way and the workers glance at me but never approach or say anything. my lunch break is over by the time i get back and im hoping writing this review will make a change. it’s convient and close by until it isn’t with how long the wait is
RB
Renee B
Nov 4, 2025
3.0
The strawberry cheesecake bites were just cream cheese.
ID
It's Donny
Oct 19, 2025
4.0
In my experience, the Plant City location is usually pretty on-point. The walk-up option to order at the front can be a little bit of a wait, depending on when you go, as the drivethru generally seems to get priority; so bear that in mind.
I go pretty consistently after work, as it's one of the few options in-town that's actually open late, so that's a plus.
I will say, as of late they seem to have stopped brewing sweet tea really early considering they close at 2 a.m.; I'm talking no tea at like 8-9 o clock. Would like to see that stretch to maybe an hour or two before close at the earliest.