While many customers praised the attentive and friendly service from various staff members, there were notable complaints about poor service and long wait times.
Food Quality
Feedback on food quality was mixed; some dishes were described as excellent and fresh, while others were criticized for being cold, burnt, or lacking value.
Atmosphere
The restaurant was generally described as clean and cozy, contributing to a pleasant dining experience.
Staff Recognition
Several specific staff members received high praise for their exceptional service, indicating a strong team presence.
Value for Money
Customers expressed concerns about the value of certain menu items, feeling that some dishes did not meet expectations for their price.
SB
seth b
Nov 16, 2025
5.0
We are visiting from out of state. There was a large group but they still did an amazing job. Our Chicken Bryan was so good. Our server Rachel is so friendly and amazing. She checked on us often and absolutely killed it, even with a broken foot! Next time we are in town we will absolutely be back.
KO
Kimberly O'Neal
Nov 16, 2025
5.0
Rachel is so special! She even comes to work with a broken foot and keeps smiling. She explained all the features of the menu and because of the tablet device she uses, the drinks and food were delivered in record time. Rachel is doing a fantastic job relating to her customers. We look forward to seeing her again when we come back.
SL
Sheila Lancaster
Nov 16, 2025
5.0
I came in after having a NOT so good experience at another place …,, And once I got seated, my waitress Rachel came and greeted me with a Beautiful Smile and such excellent customer service. She took away all my frustration!!!!
Then the Manager Tiffany was “Top Tier in her position!!! So, my entire service at this restaurant was all stars and some more stars!
Thank you for Today … I needed it…..
Continue the Great Work …,,,,
P.S The Short Rib Dinner was GREAT !!!!! OK
TP
Tyra Peters
Nov 15, 2025
5.0
I had an amazing experience at Carrabba’s thanks to our servers, Ian and Jackie. Their attentiveness and professionalism were outstanding from start to finish. They checked on us often without being intrusive, made great recommendations, and ensured everything was perfect throughout the meal.
It’s rare to find a team that works so seamlessly together, and Ian and Jackie truly went above and beyond to make our evening enjoyable. Excellent service like this deserves recognition—thank you both for making our visit exceptional!
TR
Titus Reaves
Oct 31, 2025
2.0
So last night I went to the plant city location. And I ordered the chicken Marsala extra Marsala sauce with Sicilian chicken soup and Salad. Crab cakes raspberry sweet tea and the blackberry Sangria. Started off great but then it went down hill. Crab cakes were mush but the raspberry sweet tea was fire. The waitress was ok then she forgot we were there. We were getting the wrong stuff(bring things to the table) so we were like let's get it to go this was in the first 45mins. Then when we told her that we wanted to get it to go it was like you could feel the shift. So after at this point its been about 1hr 10mins finally they bring me my food. The chicken marsala was in the bag and nothing else. So we had wait for her to come back and get the soup and salad. I spent $95.97. So I get home and the marsala sauce was burnt it was nasty. The soup tasted spoiled i had to have my girl taste mine and it was horrible and she ordered a bowl and it was the same a waste of money. We had a bad experience 6months ago and forgot about it. And when things started going wrong we knew exactly why we stopped coming to the plant city location. And it all came flooding back i live in plant city and Carrabbba's in Brandon is the reason I love the chain but the plant city location I will nvr come back again. I will travel to Brandon before I spend my hard earned money here.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Plant City, FL offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the regular operating hours of Carrabba's Italian Grill in Plant City?
Carrabba's Italian Grill is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
When is Happy Hour available at Carrabba's Italian Grill in Plant City?
Happy Hour is available every day from 4:00 PM to 6:00 PM.
What pickup and delivery services does Carrabba's Italian Grill in Plant City provide?
The restaurant offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Does Carrabba's Italian Grill in Plant City have options for vegetarian and gluten-free diets?
Yes, Carrabba's Italian Grill serves vegetarian and gluten-free options.
Is Carrabba's Italian Grill family-friendly and accessible for people with disabilities?
Yes, the restaurant welcomes families and children, has high chairs, wheelchair-accessible entrances, parking, seating, restrooms, and a braille menu.
Can I order food online for delivery or pickup from Carrabba's Italian Grill in Plant City?
Yes, you can order online for delivery, curbside pickup, or in-store pickup at https://www.carrabbas.com/order/menu/plant-city.
What nearby dining options are available around Carrabba's Italian Grill in Plant City?
Nearby dining options include Outback Steakhouse, Applebee's Grill + Bar, Waffle House, Chick-fil-A, Mr. & Mrs. Crab, Burger King, Sonny's BBQ, and McDonald's.
What attractions or activities can I explore near Carrabba's Italian Grill in Plant City?
Nearby attractions include Clearwater Beach Pier 60, Double Action Arms shooting range, The Range Plant City, and Black Expats in Panama Cultural Relocation Tours.
Are there convenient services or accommodations close to Carrabba's Italian Grill in Plant City?
Yes, nearby services include Hampton by Hilton and Hampton Inn Plant City hotels, RaceTrac gas station, Plant City Dentistry, and PNC ATM for your convenience.