Chipotle Mexican Grill

3.7
1750 reviews
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About

Mexican Restaurant
Chipotle Parkside Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3700 Park Blvd N, Pinellas Park, FL
33781, United States

Hours

Reviews

3.7
1,750 reviews
5 stars
863
4 stars
290
3 stars
172
2 stars
102
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Food Freshness

Many reviews highlighted issues with food freshness, including wilted ingredients and inconsistent portion sizes, especially for online orders.

Cleanliness

Numerous customers noted unsanitary conditions in both the dining area and restrooms, with some describing the location as dirty and poorly maintained.

Wait Times

Long wait times were a common complaint, often attributed to understaffing and poor management during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and expressed overall satisfaction with the food quality.
  • AA
    Anthony Ayala
    5 days ago
    5.0
    Whenever I visit this chipotle the staff and manager are alway great. My online order is alway ready and correct?
  • MB
    Monique Boule
    Nov 14, 2025
    2.0
    Half the time I come here they’re out of basics like rice and veggies and tortillas. But the worst part is the lady who takes my order. She’s always negative and rude. You can tell she hates her job. And she’s rude to my son too. He’s only a baby. Some of the other staff are nice but they mostly act robotic and that one lady who does register should really be in the back cooking away from people. I specifically avoid this location out of not wanting to see her.
  • JE
    Jay El
    Nov 12, 2025
    3.0
    Although I have been disappointed overall with Chipotle for quite some time. When at proper temperature and reasonable portions according to price are achieved great! however quality, price have declined for at least 2 years. Nevertheless after countless cold small portion meals delivered I finally needed to voice my displeasure known. customer service listened apologized and offered free entree. Went to redeem when on line in store could not find in App a woman who said she was a manager although she was working in back with food was dismissive and said call corporate? After a period of time I decided I will just pay at register I voiced my disappointment for free entree to cashier ELIJAH who apologized he simply asked for my APP went to tab saying SCAN and found the offer I redeem the entree thanking him and wanted to make sure he was recognized for his excellent service in representing your establishment unfortunately I can not say the same for the so called self appointed manager who was clueless I could pay but what about someone who had limited funds and needed that free $15.00 meal
  • EK
    Elizabeth Kuzma
    Nov 11, 2025
    5.0
    They were very helpful with my order and I have some mobility issues and one of the people took my meal to the table and my drink to the drink station so I could get my drink and move easily to the table.
  • BN
    Beth Nightingale
    Oct 28, 2025
    2.0
    Rude server. Shaking her head at customer when I said I’d misspoken about black v pinto beans. At least one of their employees needs some serious re-training. I should have talked to the manager.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Parkside Mall serve?

Chipotle Mexican Grill offers customizable Mexican fast-casual food, including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill at Parkside Mall?

Chipotle at Parkside Mall is open daily from 10:45 AM to 11:00 PM.