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McDonald's

3.4
(1777 reviews)

Business Details

12647 S Dixie Hwy, Pinecrest, FL
33156, United States
(305) 233-0058
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12647 S Dixie Hwy, Pinecrest, FL
33156, United States

Hours

Reviews

3.4
1,777 reviews
5 stars
715
4 stars
282
3 stars
211
2 stars
109
1 star
460

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a consistent issue with service quality.

Management Issues

Many reviews highlighted poor management practices, including unprofessional behavior from managers and lack of effective oversight.

Food Quality

Several customers complained about food quality, including cold items and incorrect orders, suggesting a decline in food preparation standards.

Cleanliness

Multiple reviews mentioned unsanitary conditions and a dirty environment, reflecting poorly on the establishment's maintenance.

Customer Experience

While some customers had positive experiences with friendly staff, the overall sentiment leaned heavily towards dissatisfaction with service and management.
  • NM
    Nathan Maza
    Feb 15, 2026
    1.0
    Worst mcdonald’s in miami period. My food took 18 minutes and payed on the kiosk. And the manager is very rude and will scream at you. Very bad experience and service.
  • YG
    Yuri Obregon Guillemi
    Feb 1, 2026
    1.0
    the staff are rude and had us waiting 10 minutes to pick up our order that we got from the app. 👎🏻
  • WP
    Walter Pinto
    Jan 27, 2026
    1.0
    Not only they got my order wrong, even when I told them respectfully about it, but also they afterwards served me rotten nuggets as replacement They are pretty much looking for a suit wich is coming their way
  • EV
    Ernesto de la Vega
    Jan 22, 2026
    1.0
    I had to throw a coffee away because this place still using particles fill paper straw 🤢🤮 will not go to this store again
  • AA
    Andy Aguad
    Jan 13, 2026
    1.0
    Sidel charged us at the payment window. Me and my boyfriend ordered 4 double cheeseburgers to share with friends and in ringing us up she said "Damn that must me unhealthy." Super unprofessional. I understand that working in food in unpleasant , as i also work in food. But wow. That comment was unnecessary. And to say it to our face is extremely disrespectful.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, this location offers delivery services 24/7, including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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