Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9457 S. Dixie Highway in Pinecrest is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Several customers reported poor service, including order inaccuracies and rude staff behavior.
Food Quality
While many enjoyed the burgers, there were complaints about the fries being greasy and some food items lacking flavor.
Manager Performance
The new manager received negative feedback, contrasting with positive experiences under the previous manager, Aura.
Cleanliness
The restaurant was noted for being clean, but some reviews mentioned issues with table cleanliness and overall maintenance.
Pricing Concerns
Many customers felt the prices were too high for the quality of food received.
JR
Jose Ramos
Feb 22, 2026
1.0
New manager is a peice of work. The female manager was a 10/10 the new guy with earings and grey hair is awful. Not considerate of the guests and as a manager messed up my order and put bacon on a cheeseburger when I didn’t order it and I’m allergic 0/10 change the manager immediately…. Beware
GQ
Gnl Q
Feb 20, 2026
5.0
Aura has completely changed my mind from a 1 star to 5 stars. About 2 weeks ago, I was at the restaurant and I was completely disappointed with everything! I called the next morning and spoke with Aura, the manager. She assured me that she would take care of all of my concerns. Sure enough, 2 weeks later, it’s a 5 star restaurant again. Thank you, Aura!!!
SS
Secmono
Feb 11, 2026
5.0
Sigue siendo mi favorita de las opciones de cadena de hamburguesas, sabe correctamente a lo que debe saber una muy buena hamburguesa, sus papas son de otro nivel y el extra que te dan en la bolsa te hace sentir especial.
AM
Authenticity Miami
Feb 10, 2026
4.0
Used to be whole lot better, service was ok but no one was paying attention to customers 😕🥰burger seems smaller and more expensive ,thanks still 🥰
BK
Batu Khan
Jan 19, 2026
1.0
I had a craving for French Fries. Never been to Five Guys. Small fries with tax was about $7. Left without ordering anything. Went down to the Burger King nearby and got medium fries for about $3.50. Just not going to pay $7.00 for a SMALL order of fries. Sometimes you got to put your foot down and draw a line in the sand. 🤣 😁
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 9457 S. Dixie Highway in Pinecrest accept reservations?
No, Five Guys does not accept reservations at this location.
What are the regular opening hours for Five Guys in Pinecrest?
Five Guys is open from 11:00 AM to 10:00 PM every day of the week.
Does Five Guys offer delivery services?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. You can order online through their delivery menu.
Can I pick up my order in-store at Five Guys Pinecrest?
Yes, in-store pickup is available at this Five Guys location.
How many ways can I customize my burger at Five Guys?
You can customize your burger in over 250,000 different ways to suit your taste.
Does Five Guys offer gluten-free options?
Yes, buns and hot dogs contain gluten, but sandwiches can be ordered without buns as wraps or bowls. However, there is always a risk of cross-contamination.
What payment methods does Five Guys in Pinecrest accept?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find Five Guys online or via mobile app?
You can order or view the menu via the Five Guys app available on Apple App Store and Google Play Store, or online at their website.
What popular nearby restaurants can I visit before or after dining at Five Guys Pinecrest?
Nearby popular restaurants include Ocean and Flame Bar for Peruvian seafood, Dr. Limon Ceviche Bar for authentic ceviche, and The Cheesecake Factory for American cuisine.
Are there fitness centers near Five Guys where I could work out before grabbing a meal?
Yes, near Five Guys you can find Concept 360 Fitness and 9Round Fitness for gym and martial arts training.
What other dining options are nearby Five Guys for different tastes?
You can explore Brazilian cuisine at Giraffas, Mexican dishes at Pepper's Authentic Mexican, or Italian fare at Trattoria Luna, all nearby.
Brand Certified Facts from Five Guys
This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: