Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9457 S. Dixie Highway in Pinecrest is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting they were delicious, though some found the fries too oily or the burgers lacking in flavor.
Service Experience
While many reviews highlighted excellent customer service and friendly staff, there were notable complaints about rude employees and order inaccuracies.
Cleanliness
The restaurant was often described as clean, but some customers pointed out issues with table cleanliness and the need for better maintenance.
Pricing Concerns
Several customers felt the prices were too high for the quality and portion sizes, leading to mixed feelings about value for money.
Atmosphere
Feedback on the ambiance was mixed, with some enjoying the atmosphere while others found it lacking or unwelcoming.
EG
Epic Title Group
Nov 14, 2025
5.0
Great experience with the food as usual but the cashier that took my order deserves to be named. Aura I believe is her name, greets everyone that walks through the door. Was also cleaning tables after people left and you can just tell she has the enthusiasm every worker needs.
RJ
Roberto Papov Junior
Nov 10, 2025
5.0
One of my favorite hamburgers of fivr guys is bacon cheeseburgers, always the same flavor and the very well executed preparation, when I am in the USA it is obrigatory stop, a classic!
EC
EL Contenedor Comercial
Nov 3, 2025
5.0
Que bien se siente uno cuando es bien atendido .buen equipo de trabajo en el local, la comida de calidad y sobre todo la muchacha de atiende en la caja buena vibra me dijo su nombre Romys , lo que mas me llamó la atención es que le di propina le dije que se lo ganaba por el buen trato y fue tan buena que me dijo que esa propina era compartida por partes igual con sus compañeros, algo que vi muy bien . Exelente equipo y Exelente cajera ... pronto volveré
NS
Nova Shop
Nov 3, 2025
4.0
⭐⭐⭐⭐⭐
Five Guys – ¡Romy, la joya de la caja! 🍔✨
Excelente servicio, todo impecable, pero lo que realmente hace que valga la pena venir es Romy, la muchacha de la caja. ¡Una crack total! Alegre, comunicativa y con una energía que levanta hasta el ánimo del que viene sin hambre. 😄
Atiende rápido, con una sonrisa y buena vibra, hace que todo el proceso sea tan agradable que uno termina pidiendo más solo por seguir hablando con ella. ¡Literalmente la pieza clave del negocio!
La comida, como siempre, brutal — pero si hablamos de servicio al cliente, Romy merece su propio combo en el menú. 🍟🔥
— Cliente feliz y bien atendido.
LB
La Tonya B
Oct 24, 2025
5.0
Ordered online and it was still fresh when I got there. Amazing customer service.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 9457 S. Dixie Highway in Pinecrest accept reservations?
No, Five Guys does not accept reservations at this location.
What are the regular opening hours for Five Guys in Pinecrest?
Five Guys is open from 11:00 AM to 10:00 PM every day of the week.
Does Five Guys offer delivery services?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. You can order online through their delivery menu.
Can I pick up my order in-store at Five Guys Pinecrest?
Yes, in-store pickup is available at this Five Guys location.
How many ways can I customize my burger at Five Guys?
You can customize your burger in over 250,000 different ways to suit your taste.
Does Five Guys offer gluten-free options?
Yes, buns and hot dogs contain gluten, but sandwiches can be ordered without buns as wraps or bowls. However, there is always a risk of cross-contamination.
What payment methods does Five Guys in Pinecrest accept?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find Five Guys online or via mobile app?
You can order or view the menu via the Five Guys app available on Apple App Store and Google Play Store, or online at their website.
What popular nearby restaurants can I visit before or after dining at Five Guys Pinecrest?
Nearby popular restaurants include Ocean and Flame Bar for Peruvian seafood, Dr. Limon Ceviche Bar for authentic ceviche, and The Cheesecake Factory for American cuisine.
Are there fitness centers near Five Guys where I could work out before grabbing a meal?
Yes, near Five Guys you can find Concept 360 Fitness and 9Round Fitness for gym and martial arts training.
What other dining options are nearby Five Guys for different tastes?
You can explore Brazilian cuisine at Giraffas, Mexican dishes at Pepper's Authentic Mexican, or Italian fare at Trattoria Luna, all nearby.