Chipotle Mexican Grill

3.8
699 reviews
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About

Mexican Restaurant
Chipotle Pinecrest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
12227 South Dixie Highway, Pinecrest, FL
33156, United States

Hours

Reviews

3.8
699 reviews
5 stars
366
4 stars
106
3 stars
80
2 stars
28
1 star
119

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, taste, and portion sizes, often receiving dry or bland meals.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent mistakes with orders.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary food handling practices.

Ingredient Availability

Customers expressed frustration over the frequent lack of key ingredients, such as rice, beans, and meats, especially close to closing time.

Management Concerns

Several reviews pointed to inadequate management, with complaints about staff attitudes and overall operational inefficiencies.
  • FA
    Fabrizio Alcobe-Fierro
    Nov 9, 2025
    1.0
    Whoever manages this chipotle, please do something about the woman working the shift at 3:50pm with braces and a blue star patch on her face. Literally the rudest employee I’ve ever ever had.
  • JK
    Jongdae Kim
    Nov 6, 2025
    2.0
    Every time I come pass 9:30 they never have any more food. And associate always look annoyed that people come in an hour before closing.
  • RM
    Ramirez Mcdonald
    Sep 17, 2025
    5.0
    Staff answered our questions kindly.
  • VS
    Valentina Squadritto
    Aug 22, 2025
    5.0
    Absolutely love this place! Great service, the people are so nice, and the food is yummy.
  • MR
    md riad
    Aug 11, 2025
    3.0
    Popular fast-casual restaurant known for its customizable burritos, bowls, tacos, and salads made with fresh, high-quality ingredients. The menu emphasizes bold flavors with options for grilled meats, rice, beans, fresh salsas, and plenty of vegetarian and vegan choices. The service is usually quick and friendly, making it a convenient spot for a tasty and satisfying meal. With its focus on sustainability and responsibly sourced ingredients, Chipotle appeals to those looking for flavorful, wholesome Mexican-inspired food in a casual setting.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Pinecrest offer?

Chipotle Mexican Grill Pinecrest offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Pinecrest?

The restaurant is located at 12227 South Dixie Highway, Pinecrest, FL 33156, next to Starbucks.