Chipotle Mexican Grill

3.8
703 reviews
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About

Mexican Restaurant
Chipotle Pinecrest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
12227 South Dixie Highway, Pinecrest, FL
33156, United States

Hours

Reviews

3.8
703 reviews
5 stars
366
4 stars
106
3 stars
80
2 stars
29
1 star
122

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers expressed dissatisfaction with the small portion sizes, often receiving significantly less food than expected.

Ingredient Availability

Many reviews highlighted frequent shortages of key ingredients, such as rice, beans, and meats, leading to frustration among customers.

Service Quality

Customer service was frequently criticized, with reports of rude staff, slow service, and a lack of attention to customer needs.

Cleanliness

Several reviews mentioned poor cleanliness in the restaurant, including dirty tables and unsanitary conditions.

Inconsistency

Customers noted a lack of consistency in food quality and service, with experiences varying greatly from visit to visit.
  • ML
    Mary Lavi
    Dec 30, 2025
    1.0
    the portion sizes are poor and the people serving have no idea how a Chipotle bowl generally looks. The customer in front of me complained of the same thing and the woman serving us the bowl kept making eye contact with the cashier about that first customer. This made my bowl look like it was served with her eyes cloed.
  • LP
    Lindsay Palavecino
    Dec 27, 2025
    1.0
    What a disappointment every single time I walk into this chipotle. Every time I come to order, they are ALWAYS out of veggies and some type of meat. Not that they are in the process of making the product, apparently they are “out” of the product which if that is true, it’s terrible management on their part. If they see this is a recurring issue, they need to buy more product in order to accommodate for their paying customers especially when I come in on a Saturday at 2pm.
  • JM
    Jeanette Gil Moran
    Dec 27, 2025
    2.0
    Something always runs out, whether it’s veggies, salsa, chimichurri, etc. I saw them cutting the veggies in the back but the lady at the front said they had run out. The one is Cutler Bay has the SAME issue. We won’t be returning to Chipotle any longer, we can never get th ingredients we want. You both need new management.
  • NM
    Nicholas Miraglia
    Nov 30, 2025
    1.0
    Burnt Meat, No brown rice
  • FA
    Fabrizio Alcobe-Fierro
    Nov 9, 2025
    1.0
    Whoever manages this chipotle, please do something about the woman working the shift at 3:50pm with braces and a blue star patch on her face. Literally the rudest employee I’ve ever ever had.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Pinecrest offer?

Chipotle Mexican Grill Pinecrest offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Pinecrest?

The restaurant is located at 12227 South Dixie Highway, Pinecrest, FL 33156, next to Starbucks.