Chipotle Pinecrest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food freshness, taste, and portion sizes, often receiving dry or bland meals.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent mistakes with orders.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary food handling practices.
Ingredient Availability
Customers expressed frustration over the frequent lack of key ingredients, such as rice, beans, and meats, especially close to closing time.
Management Concerns
Several reviews pointed to inadequate management, with complaints about staff attitudes and overall operational inefficiencies.
FA
Fabrizio Alcobe-Fierro
Nov 9, 2025
1.0
Whoever manages this chipotle, please do something about the woman working the shift at 3:50pm with braces and a blue star patch on her face. Literally the rudest employee I’ve ever ever had.
JK
Jongdae Kim
Nov 6, 2025
2.0
Every time I come pass 9:30 they never have any more food. And associate always look annoyed that people come in an hour before closing.
RM
Ramirez Mcdonald
Sep 17, 2025
5.0
Staff answered our questions kindly.
VS
Valentina Squadritto
Aug 22, 2025
5.0
Absolutely love this place! Great service, the people are so nice, and the food is yummy.
MR
md riad
Aug 11, 2025
3.0
Popular fast-casual restaurant known for its customizable burritos, bowls, tacos, and salads made with fresh, high-quality ingredients. The menu emphasizes bold flavors with options for grilled meats, rice, beans, fresh salsas, and plenty of vegetarian and vegan choices. The service is usually quick and friendly, making it a convenient spot for a tasty and satisfying meal. With its focus on sustainability and responsibly sourced ingredients, Chipotle appeals to those looking for flavorful, wholesome Mexican-inspired food in a casual setting.
Are there any nearby places of interest around Chipotle Pinecrest?
Yes, nearby places include Jill Mallory Studio Of Dance, Starbucks, Supercuts hair salon, and Pinecrest Veterinary Hospital, which provide opportunities for fitness, coffee breaks, grooming, and pet care before or after your visit.
Can I grab a coffee near Chipotle Pinecrest?
Absolutely, Starbucks is located right next to Chipotle Pinecrest for your coffee or snack needs.
What other dining options are available near Chipotle Pinecrest?
Nearby dining options include Italian cuisine at Kaliapy's, Asian dishes at Pei Wei, Persian food at Rumi Persian Grill, and Tex-Mex at Taco Rico Pinecrest.