Chipotle Pinecrest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers expressed dissatisfaction with the small portion sizes, often receiving significantly less food than expected.
Ingredient Availability
Many reviews highlighted frequent shortages of key ingredients, such as rice, beans, and meats, leading to frustration among customers.
Service Quality
Customer service was frequently criticized, with reports of rude staff, slow service, and a lack of attention to customer needs.
Cleanliness
Several reviews mentioned poor cleanliness in the restaurant, including dirty tables and unsanitary conditions.
Inconsistency
Customers noted a lack of consistency in food quality and service, with experiences varying greatly from visit to visit.
ML
Mary Lavi
Dec 30, 2025
1.0
the portion sizes are poor and the people serving have no idea how a Chipotle bowl generally looks. The customer in front of me complained of the same thing and the woman serving us the bowl kept making eye contact with the cashier about that first customer. This made my bowl look like it was served with her eyes cloed.
LP
Lindsay Palavecino
Dec 27, 2025
1.0
What a disappointment every single time I walk into this chipotle. Every time I come to order, they are ALWAYS out of veggies and some type of meat. Not that they are in the process of making the product, apparently they are “out” of the product which if that is true, it’s terrible management on their part. If they see this is a recurring issue, they need to buy more product in order to accommodate for their paying customers especially when I come in on a Saturday at 2pm.
JM
Jeanette Gil Moran
Dec 27, 2025
2.0
Something always runs out, whether it’s veggies, salsa, chimichurri, etc. I saw them cutting the veggies in the back but the lady at the front said they had run out. The one is Cutler Bay has the SAME issue. We won’t be returning to Chipotle any longer, we can never get th ingredients we want. You both need new management.
NM
Nicholas Miraglia
Nov 30, 2025
1.0
Burnt Meat, No brown rice
FA
Fabrizio Alcobe-Fierro
Nov 9, 2025
1.0
Whoever manages this chipotle, please do something about the woman working the shift at 3:50pm with braces and a blue star patch on her face. Literally the rudest employee I’ve ever ever had.
Are there any nearby places of interest around Chipotle Pinecrest?
Yes, nearby places include Jill Mallory Studio Of Dance, Starbucks, Supercuts hair salon, and Pinecrest Veterinary Hospital, which provide opportunities for fitness, coffee breaks, grooming, and pet care before or after your visit.
Can I grab a coffee near Chipotle Pinecrest?
Absolutely, Starbucks is located right next to Chipotle Pinecrest for your coffee or snack needs.
What other dining options are available near Chipotle Pinecrest?
Nearby dining options include Italian cuisine at Kaliapy's, Asian dishes at Pei Wei, Persian food at Rumi Persian Grill, and Tex-Mex at Taco Rico Pinecrest.