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Wingstop

2.8
(186 reviews)

Business Details

(850) 332-7323

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Pensacola E 9 Mile Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
1531 East 9 Mile Road, Pensacola, FL
32514, United States

Hours

Monday10:00 AM - 1:00 AM
Tuesday10:00 AM - 1:00 AM
Wednesday10:00 AM - 1:00 AM
Thursday10:00 AM - 1:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 1:00 AM

Reviews

2.8
186 reviews
5 stars
68
4 stars
12
3 stars
12
2 stars
11
1 star
83
  • KD
    KIKI D
    Apr 19, 2026
    3.0
    Delicious amazing food. Terrible service. No hello or welcome in. I said thank you but the employee just ignored me and walked away. Please train them better on customer service. It’s part of the job.
  • KH
    Kari Hegarty
    Apr 11, 2026
    1.0
    The manager here is EXTREMELY rude! Went in yesterday and ordered $52 worth of tenders and ranch for a family dinner. I even looked in the bag before leaving to make sure everything was there. I said to the young man behind the counter I was missing 3 ranch cups. As he went to get them the manager butt in asking what I had ordered. I told her. She then very rudely stated that the 15 piece tenders does not come with ranch unless I purchase it separately (which I also had purchased extra ranch too). At this point I thought I was mistaken and left even though I was quite sure I was right. I get home and opened my phone and the order page was still up on my phone screen so I checked the order at this time and see plain as day it was supposed to come with 3 ranch cups as well. So now I have to go back to said location just to get the 3 cups of ranch that I already paid for that were supposed to be included with the meal. I get this might not be a big deal to a lot of people, but when the one meal that includes 15 tenders and 3 small cups of ranch costs $27.19 I want to get everything I pay for. Things are way too expensive in today's time! When I got back I have to admit I was frustrated. When I walked in I said to the young man at the register "Heey y'all owe me my 3 cups of ranch". And the same rude manger tells me again no, it doesn't come with the meal. I tell her yes it does and I want what I pay for. She wanted to argue I have to pay for them separately and I try to show her it comes with the meal to which she absolutely does not want to hear and insists I must have purchased them separately. I told her I assure you I didn't and they should be included and I'm irritated that I now have to be late to the dinner I'm hosting! And here's where I know I was petty. I did say as I was walking out, no no, it's clearly CLEARLY my fault! I was dumb enough to trust you and to not check before I left the 1st time! I honestly don't know how they keep anyone staffed there when the management is so rude to customers and they don't even know what is and what isn't supposed to be included in the meals. Attached are the screen shots of what the meal costs, what's supposed to be included, and my order itself. PLEASE DO BETTER WINGSTOP!!! $52 for 21 chicken tenders and some ranch is already expensive! Being rude to customers that want what they pay for is absolutely inexcusable and unacceptable! Have the day you deserve! 🫶
  • LS
    Lucretia S.
    Mar 30, 2026
    5.0
    I placed a pick up order online. They were very busy when I arrived so I had to wait a little while. My food was fresh and well worth the wait.
  • VK
    Vanny Knowsome
    Mar 26, 2026
    1.0
    Just now recovering from this place I ordered on DoorDash tried to ignore the unfresh food . But altogether I couldn’t digest anything and had to get injected with fluids to be able to even operate . Wouldn’t wish this food on a homeless man
  • AC
    Amanda Hootie Clark
    Mar 20, 2026
    5.0
    I've never been to a wing stop before the other day and I'm a bit mad at myself! Stopped in for lunch to grab a 3 piece tender combo, hot honey rub 😋 yum! The place is very clean, open and bright. I love the big screen menu and tracker to show whose order is up when. The food itself was extra fresh, hot and very delicious! The crunch on the chicken strips was excellent! Not soggy after having sauce on it. I love the style of fry they serve but they needed a bit more razzle dazzle. Some seasoning or a drizzle like they offer would've helped. The staff were very nice and greeted me when I walked in. Smiling faces added to the bright and cheery feel. The only issue I had was with the bathroom sink. The knobs were the push down kind and instead of them staying depressed for a few seconds so you can at least run your hands under the water, they popped up immediately. Leaving you to hold the knob with one elbow while you rinsed one hand at a time. Come on guys, we live on the only planet that is 75% water. I get conservation but can we at least get a sink that is automatic? It's not a big deal in the long run but it's really inconvenient and annoying. Sorry. Otherwise I loved coming here and look forward to coming back! 👍🏼

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

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