Taco Bell

Reviews

• VC

  Veronica Canevari

  Apr 6, 2026
  4.0
  It was great but I didn’t get my cinnamon twists that came with my box. The whole reason I got the box😭
• TW

  Tiger Williams

  Apr 3, 2026
  1.0
  The service I got from the employee was good The food however was burnt had no flavor whatsoever and when I went to get a cup for a drink two of the drinks didn't work but what really triggered me I seen a flea not a fly I seen a flea around the cup lids then when I go to get some sauce there was loads of trash and condiments opened all over And there's so many fingerprints on the windows here makes me think they never ever clean the windows looks like someone threw a soda at the place I don't blame them I'm not even going to get into the bathroom situation
• A

  Алексей Глушко

  Mar 29, 2026
  1.0
  Icame to this Taco Bell for dinner, and there was only one table occupied. I waited in line for about 25 minutes, but unfortunately no one was able to take my order. The staff seemed a bit overwhelmed or distracted, and I didn’t receive any assistance, so I ended up leaving and going to Chipotle instead. I think there may be an opportunity here for management to improve customer service and staff attentiveness. I hope this location can improve, as Taco Bell is usually a place I enjoy.
• ND

  Nick Day

  Mar 17, 2026
  1.0
  Drive through is the reason for the 1 star. Picked up 3 orders, 2 from online preorders and one on-site drive through. Apparently they told the online folks that they didn’t have any cheese… for anything, and failed to mention that to us who arrived there in person. In person folks got no warning and got beans & sour cream instead of any cheese on our tacos and as a side to our nachos… Just a clear example of staff who couldn’t care less, and why “the Taco Bell by the mall is inferior in Pensacola” Just as a public service announcement, there is another Raco Bell on Cervantes and 9th (about 20 minutes away) which has a much better track record in a locals experience.
• BW

  Bridgett Waldrop

  Mar 17, 2026
  4.0
  This Taco Bell is convenient because it's close to where my job is. I do not go inside the restaurant and eat but I do go through the drive-thru to get food. Semi experience here is only the drive-thru. I would have given the food a five-star rating except for one little thing. Sometimes when I go through the drive-thru I want a Dr pepper and they are out of it. So I usually wind up getting root beer. Which is really not a big deal to me. My food always tastes good, it tastes like it was just made. It's always hot. They're very efficient and fast getting the food out to the drive-thru. There's only been one time that I've ordered a number on the board and they couldn't produce it or they didn't have tomatoes. Sometimes they can be out of things. One time they were out of ground beef so they had to put chicken on my pizza that I ordered. That also came with two tacos and they were both chicken too. But that was only one time. Everything else is usually find the people at the window are usually pretty good. The hospitable say hello that kind of thing. So overall I think it's a really good experience to go there. They always put napkins in my bag and they're really good about remembering to give me some mild sauce. So overall I have no complaints. Other than just my Dr pepper that I sometimes have to take his root beer.