Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
This used to be a good McDonald's. My husband and I loved their sausage biscuits. Fresh soft biscuits, not anymore, it has really gone down in their quality or taking pride in what they serve their customers. Very disappointing.
NZ
Nick Zimmerman
Apr 4, 2026
1.0
I asked for cheese on my hot n spicy. When I got my food the wrapper has a sticker that says add cheese and got my sandwich and no cheese, your job is not that hard I did this job when I was 16 and never messed up please do better for your pay.
JB
Jim Benton
Mar 16, 2026
5.0
Very clean and updated store. All the staff very friendly and was even joking around with customers. Very pleasant experience from most McDonald's where the employees are usually yelling in the back or on thier phones. Service was extremely fast food was good and hot even brought to the table. Great place to go. Was there last Saturday and even though somewhat busy still very cheerful people and constantly trying to keep eating area clean.
LM
leroy mattos
Mar 16, 2026
5.0
Kevin’s the goat.
Didn’t even log into the app yet and it took 2 dollars off my order. Guy that rang me up was funny.
GG
GamerdadTTV
Mar 5, 2026
1.0
I just left this location about 20 minutes ago and it was the worst experience i have Ever had at any location. My total order was $45 for myself and my 3 kids. I ordered the Big Arch to try it out. I requested no onions because I'm allergic. I cannot eat my sandwich as it had the onions I asked to not be there and the burger was completely smashed. I didn't receive any of the 3 fries which i had to go back inside to ask for. I didn't get one of my drinks and by this point with the horrific customer service I received, I didn't bother going back to get my Dr. Pepper. There was sauce in the bag that I didn't ask for for the nuggets for my kids. One of the nuggets containers were opened and they were spilled out in the bag and to top it off, why are the customers including mine being handed bags that are open and not closed to help keep the heat/warmth inside the bag? Hopefully this is read and drastic changes are done to give future customers the service they deserve.
What are the operating hours for the McDonald's location at 5897 W 9 Mile Rd, Pensacola, FL?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
Are the drive-thru services available at this McDonald's, and if so, what are the hours?
Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer delivery and what are the delivery hours?
Delivery is available every day from 5:30 AM to 10:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location provide WiFi and is it family-friendly?
Yes, this McDonald's offers free WiFi, has seating including wheelchair-accessible seating and restrooms, high chairs, and welcomes children with a children's menu.
Is it possible to order from McDonald's using a mobile app?
Yes, you can order using the McDonald’s App available on the Apple App Store and Google Play Store.
What types of food does this McDonald's serve?
They serve breakfast, lunch, dinner, coffee, dessert, and have options like hamburgers, sandwiches, ice cream, and frozen desserts.
What nearby places can I visit before or after dining at this McDonald's?
You might visit the Christian Science Reading Room or First Church of Christ Scientist, both within close proximity. These make good spots for some quiet time before or after your meal.
Are there convenient stores near this McDonald's for additional shopping needs?
Yes, nearby convenience stores include Wawa, Tom Thumb, Cumberland Farms, and Circle K, perfect for quick shopping or fuel stops.
What other dining options are available near this McDonald's?
Nearby dining options include Krispy Krunchy Chicken, ZENSHI Handcrafted Sushi, Pizza Hut, and Jersey Mike's Subs, providing a variety of tastes to choose from.
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