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McDonald's

3.4
(338 reviews)

Business Details

5897 W 9 Mile Rd, Pensacola, FL
32526, United States
(850) 944-7222
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
5897 W 9 Mile Rd, Pensacola, FL
32526, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Reviews

3.4
338 reviews
5 stars
138
4 stars
54
3 stars
28
2 stars
29
1 star
89
  • AW
    Angela Wolfenden
    Apr 5, 2026
    2.0
    This used to be a good McDonald's. My husband and I loved their sausage biscuits. Fresh soft biscuits, not anymore, it has really gone down in their quality or taking pride in what they serve their customers. Very disappointing.
  • NZ
    Nick Zimmerman
    Apr 4, 2026
    1.0
    I asked for cheese on my hot n spicy. When I got my food the wrapper has a sticker that says add cheese and got my sandwich and no cheese, your job is not that hard I did this job when I was 16 and never messed up please do better for your pay.
  • JB
    Jim Benton
    Mar 16, 2026
    5.0
    Very clean and updated store. All the staff very friendly and was even joking around with customers. Very pleasant experience from most McDonald's where the employees are usually yelling in the back or on thier phones. Service was extremely fast food was good and hot even brought to the table. Great place to go. Was there last Saturday and even though somewhat busy still very cheerful people and constantly trying to keep eating area clean.
  • LM
    leroy mattos
    Mar 16, 2026
    5.0
    Kevin’s the goat. Didn’t even log into the app yet and it took 2 dollars off my order. Guy that rang me up was funny.
  • GG
    GamerdadTTV
    Mar 5, 2026
    1.0
    I just left this location about 20 minutes ago and it was the worst experience i have Ever had at any location. My total order was $45 for myself and my 3 kids. I ordered the Big Arch to try it out. I requested no onions because I'm allergic. I cannot eat my sandwich as it had the onions I asked to not be there and the burger was completely smashed. I didn't receive any of the 3 fries which i had to go back inside to ask for. I didn't get one of my drinks and by this point with the horrific customer service I received, I didn't bother going back to get my Dr. Pepper. There was sauce in the bag that I didn't ask for for the nuggets for my kids. One of the nuggets containers were opened and they were spilled out in the bag and to top it off, why are the customers including mine being handed bags that are open and not closed to help keep the heat/warmth inside the bag? Hopefully this is read and drastic changes are done to give future customers the service they deserve.

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's location at 5897 W 9 Mile Rd, Pensacola, FL?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Are the drive-thru services available at this McDonald's, and if so, what are the hours?

Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified April 05, 2026Yext Knowledge Graph
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