Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Pensacola E 9 Mile Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.8
175 reviews
5 stars
60
4 stars
12
3 stars
11
2 stars
12
1 star
80
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often exceeding 30 minutes, with some experiencing delays of over an hour.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration and dissatisfaction.
Staff Attitude
Feedback varied on staff demeanor; while some customers praised friendly service, others reported rudeness and lack of attention from employees.
Food Quality
The quality of food received mixed reviews, with some customers enjoying the wings while others complained about cold, soggy, or poorly cooked items.
Management Issues
Several reviews pointed to a lack of effective management and training, contributing to operational inefficiencies and poor customer experiences.
- KQKate Quick2 days ago1.0Double check your order, they won’t.
- PCPaige CJan 1, 20261.0Don't ignore people standing by the counter. They ignored me & when I finally walked away asked the man behind me in line why he was in. Rude pink haired woman.
- TRTaleesha RiceDec 20, 20251.0Will NEVER visit this location again. Everything i come here it’s something wrong. Nothing can ever just be made correctly or made at all for that matter.
- JMJess MillerNov 16, 20251.0I ordered fries, waited an hour, asked for a refund so i could just leave. They charged me but somehow couldn’t find my order. So i didn't get fries and i wasn’t refunded. I waited an hour. Im not really mad at the employees because they were slammed, but the lack of trained leaders and a manager is painfully obvious i feel bad for anyone who works here.
- RGRegina GibbonsNov 14, 20251.0They never get your order right. Everytime I get home with my food I am missing somthing that I have paid for. Them I have to grt my 64 Year old, heart patient self back out in the weather to go get it corrected. I worry all the way taht somebody is going to give me a hard time or call me a liar eventhough you are the victim. Then my husband goes up there and has to wait another 20 mins for them to cook some wings for the order. I am calling the number on the website and nobody ever picks up. I call back again and they tell me he has already picked them up and left. I called my husband and he was still sitting right there looking at them.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Pensacola E 9 Mile Rd?
Wingstop Pensacola E 9 Mile Rd is open daily from 10:00 AM to 1:00 AM.
Does Wingstop offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Wingstop online for carryout or delivery?
Yes, you can order online for carryout and delivery from Wingstop Pensacola E 9 Mile Rd through their menu URL.
What types of wings and flavors does Wingstop offer?
Wingstop offers classic, boneless wings and tenders with over 11 iconic flavors, including Lemon Pepper and Original Hot.
Is there a drive-through service available at this Wingstop location?
No, Wingstop Pensacola E 9 Mile Rd does not have a drive-through service; it is closed every day.
What payment methods are accepted at Wingstop Pensacola E 9 Mile Rd?
Wingstop accepts American Express, Discover, Mastercard, and Visa payments.
Where is Wingstop Pensacola E 9 Mile Rd located?
Wingstop is located at 1531 East 9 Mile Road, Pensacola, FL 32514, USA.
What nearby restaurants can I visit before or after Wingstop?
Nearby restaurants include Rock N Roll Sushi, Village Inn Pensacola, Another Broken Egg Cafe, Schlotzsky's, Jersey Mike's Subs, Chipotle Mexican Grill, and Crumbl Cookies.
Are there convenient banking options near Wingstop Pensacola E 9 Mile Rd?
Yes, nearby banking options include Navy Federal Credit Union, PenAir Credit Union – Nine Mile, and Florida State Employees Federal Credit Union.
What other services can I find near Wingstop Pensacola E 9 Mile Rd?
Nearby services include Walmart Fuel Station, Supercuts hair salon, NestGo Art Nails Spa, KeyMe Locksmiths, Express Oil Change & Tire Engineers, and the AT&T Store.