Whataburger

4.1
2079 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5070 N 9TH AVE, PENSACOLA, FL
32504, United States

Hours

Reviews

4.1
2,055 reviews
5 stars
1,181
4 stars
405
3 stars
202
2 stars
98
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting positive interactions with management and employees.

Food Quality

Feedback on food quality was mixed; while some enjoyed the burgers and fries, others reported issues with cold or incorrect orders.

Wait Times

Several reviews mentioned long wait times for food, both in the drive-thru and inside the restaurant, leading to frustration among customers.

Order Accuracy

Multiple customers experienced issues with incorrect orders, including missing items and wrong modifications.

Cleanliness

The restaurant was generally noted for being clean, contributing positively to the dining experience.
  • AP
    Alexis Pollack
    Nov 12, 2025
    5.0
    The employees here are super kind and the food is really good. It's in its own category. It's hard to believe this is fast food
  • TS
    Tonya Shoemo
    Nov 11, 2025
    1.0
    I ordered a "bacon" & cheese Whataburger (((drive thru order)))... when I arrived home, there was NO "bacon" on {the #5} "bacon" & cheese Whataburger... TIME, GAS, ENERGY, MONEY, "wasted".
  • MR
    Megan Ruley
    Nov 9, 2025
    4.0
    The food is what you’d expect from a drive through burger joint. The honey butter chicken biscuit is a delish breakfast choice.
  • TS
    Timmy Sterling
    Oct 19, 2025
    4.0
    I tried this location because it's my first time I've ever been to one after hearing so much about them. The service went superb and the cashier had a lovely voice over the intercom. The food only disappointed me because I've heard such praise from others and it ultimately ended up being rather... meh. It's a slight step above your run-of-the-mill fast food choices, but the taste and quality was just that of a slightly elevated McDonalds. I will admit that this does feel like it'd be a perfect hangover meal.
  • BK
    Blossom King
    Oct 19, 2025
    1.0
    I usually enjoy Whataburger, but this visit was very disappointing. My order was completely wrong — I asked for no raw onions and for them to be grilled instead, but my burger came with a large pile of raw onions. The drink size I received was also incorrect, and they didn’t include the spicy ketchup I specifically requested. When I brought it to the staff’s attention, they seemed annoyed and acted like fixing the issue was a hassle. I don’t expect perfection, but I do expect good customer service and attention to detail. I really hope management can work on improving communication and customer care at this location.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Pensacola, FL?

Whataburger is open 24 hours a day, 7 days a week. Note that holiday hours might differ.

What pickup and delivery options does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.