Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
2,994 reviews
5 stars
1,730
4 stars
659
3 stars
291
2 stars
114
1 star
200
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.
Customer Service
Mixed reviews on staff attitude; some praised friendly service while others highlighted rudeness and lack of professionalism.
Food Quality
Inconsistent food quality noted, with complaints about cold, stale, or improperly cooked items, alongside some positive mentions of fresh and tasty meals.
Wait Times
Long wait times were frequently mentioned, especially during busy hours, causing inconvenience for many customers.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others reported unsatisfactory conditions.
- LLLamar LoudermilkNov 3, 20255.0French Fries were just ok. It was a BIG burger.
- WLWanda LopezOct 29, 20251.0My husband ordered the sandwich with eggs and bacon. When bite the sandwich he told me the taste was weird. He's color blind and show me the sandwich and the egg was rotten. 🤢He went to the Manager and show her the sandwich and she said that she will give him another one. She was the one that prepared the first one 😡She never refund the money. She just gave him another sandwich like she didn't care. My husband tossed to the trash. That day my husband ended up with stomach pain.😔 NEVER AGAIN 😡😡
- TKTee KingOct 27, 20251.0This whataburger gave me the wrong order twice and had a bad attitude the lady who had a disgusting attitude name was GRETA she did a loud sigh as she walked off fast when I asked for a refund. They need new employees there are a lot of teenage kids in there messing up peoples food with kids in the drive thru who can’t get anything right
- BJBekah JohnstonOct 20, 20251.0Every time I come to this Whataburger I have an issue. Sure it’s fast food and I really don’t have high expectations but the bare minimum of getting my food how I ordered it is the least I ask. Like when I order meals, I would think you would remember to put my fries in my bag. Because that is the absolute bare minimum. Or when I order a sweet and spicy bacon burger that I would get that and not an entirely different burger. The sticker on the wrapper even said sweet and spicy bacon burger so I’m pretty impressed that I got the wrong burger. I did ask for mayo on it and they definitely delivered with the mayo though!
- SJSavannah JadeOct 14, 20252.0Went late at night, ordered drive thru, got all the way home to the wrong order. I went inside to return the food and waited 10 minutes to be greeted, another 30 for the same person to ask me if she could help me. The only one with any grasp of the situation finally helped me after a 45 minute wait and refunded my order. We got home and food was lukewarm, like they'd remade it and forgotten about it lol. At least it was free. I'll be back but best believe I'm checking my food right in front of the cashier before I pull off.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Pensacola?
Whataburger in Pensacola is open 24 hours a day, 7 days a week, with holiday hours that may differ.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
Where is Whataburger located in Pensacola?
Whataburger is located at 815 E Burgess Rd, Pensacola, FL 32504, USA.
Can I view the Whataburger menu online or place an order through their website?
Yes, you can view the menu and place an order online at https://whataburger.com/menu?unitNum=168.
What types of food does Whataburger serve?
Whataburger serves a variety of foods including burgers, chicken, salads, breakfast items, lunch, dinner, and desserts.
Is Whataburger wheelchair accessible and does it accommodate children?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, restrooms, and also welcomes children with a children's menu and high chairs.
Are there any nearby dining options around Whataburger on Burgess Rd?
Yes, nearby dining options include Sky's Pizza Pie and Coffee Guy Cafe, great places to check out before or after your visit.
What banks can I find close to Whataburger for convenient banking during my visit?
Nearby banks include Regions Bank, PNC Bank, and BBVA Bank, which can be convenient for any banking needs when visiting Whataburger.
Are there any wellness or medical centers near Whataburger?
Nearby wellness and medical centers include OrthoLazer, Nilssen Orthopedics - Ankle and Foot Center, Pensacola Podiatry, and Chiropractic Solutions of Pensacola.
Does Whataburger accept credit/debit cards and mobile payment options?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments; cash is not required.