Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Pensacola, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pensacola, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
824 reviews
5 stars
371
4 stars
207
3 stars
94
2 stars
40
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or inattentive service, particularly in the drive-thru.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, with some customers finding hair or plastic in their meals.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Cleanliness
Several customers pointed out unsanitary conditions, including dirty bathrooms and unclean dining areas.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, highlighting a few positive experiences.
- ABAnnie BSep 29, 20253.0They charge you for condiments here. Some of the booths could definitely use some TLC.
- GAG AndrewSep 22, 20251.0Got the wrong order. Realized once I sat down to eat that they gave me something entirely different than what I wanted, and paid for. When I call them, they tell me I can come back — which at much of my frustration I tell them that’s not happening as I live 20 minutes away and proceed to tell them to just issue me a refund which they said they would. Guess what happens next? They never did. I call back again today and the woman tells me I have to come in with a receipt…which they never gave me. I just took it up with the bank. People in Pensacola are so slow and incompetent. What a world we live in and it’s only going to get worse
- JCJessica ChellbergSep 19, 20254.0Kind if rude in the drive thru
- BMBrittany McDanielSep 13, 20251.0I was eating and found a hair on a fry and nuggets were over cooked. All the lady said was im sorry. Horrible way to respond to a customer.
- TJTimothy JordanSep 10, 20254.0I just went in there needing the street address so I could have a Uber pickup and the girl was so sweet and gave me the address without asking why.
Frequently Asked Questions About Wendy's
Is 301 - 9th Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pensacola, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pensacola, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (850) 477-3566.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 301 - 9th Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Pensacola, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for the Wendy's at 5685 N 9th Ave, Pensacola, FL?
This Wendy's location is open daily from 6:30 AM to midnight, including the drive-through.
Does this Wendy's location offer drive-through service?
Yes, the drive-through is open every day from 6:30 AM to midnight.
Can I order Wendy's food for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order through the Wendy's app or at order.wendys.com and enter your address to check availability.
Is breakfast served at the Wendy's on N 9th Ave?
Yes, this location serves breakfast with options like breakfast combos, biscuits, croissants, and coffee.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Pensacola Wendy's location?
You can call the location directly at (850) 477-3566, reach Customer Care via live chat or phone at 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey using your receipt details.
Are gift cards available at this Wendy's?
Yes, gift cards can be purchased in-restaurant, online, or through select retailers. You can order or check your gift card balance at wendysgiftcards.com.
What are some nearby dining options other than Wendy's at 5685 N 9th Ave?
Nearby dining options include Einstein Bros. Bagels for breakfast and coffee, Five Guys for burgers, and Jason's Deli food truck.
Which nearby places can customers visit before or after dining at Wendy's?
Customers can visit local spots like Kirkland's for home goods, Petco for pet supplies, or explore the West Florida Genealogy Branch Library for community resources.
Are there any nearby beauty salons near Wendy's at 5685 N 9th Ave?
Yes, Nail Talk, Hair By Crys, and Benefit Cosmetics BrowBar are nearby beauty salons you can visit along with your Wendy's trip.